I'm currently here on my 2nd week & it's been a complete pleasure. Why the negative reviews?? The staff are friendly, professional & accommodating. The FOOD! Delicious in every meal. Too good. Great choice. All options available. The moaners about mini fridge in the room? It has a thermostat, so change it if it's not cool enough for you. The rooms are clean, beautiful & as pictured. They're made up every day & changed on request. It's very clean. The entertainment staff are so good with all. Kids, adults & all in between. There's water in the fridge when you arrive & on all floors if you run out in the room. It's bloomin brilliant. I've no idea why people have complained. One tip.... it says Turkey against certain dishes, but doesn't mean it's Turkey meat. Just a description that it's a Turkish dish without translation. Could do better in their descriptions, but the rest? Gorgeous. The pool is huge, the rooms lush & the exclusive beach & beach bar are grand. But the beach has lots of flying ants landing on you. So, not for me. Lots of cheap travel to great places, too. The coffee some have complained about? Why? It's great! Not as strong as I'd thought, but that's no bad thing. Still lovely. All staff from reception to bar staff, to reception, to housekeeping are so lovely. There's no pressure at all, so chilled. One thing, please tip these guys. They don't get much because it's all-inclusive. It's not expensive to tip, so please do. I'll absolutely be back, God willing! So visit, it's beautiful & accessible to loads if other areas so cheaply. There's a shuttle bus to the Ramada beach & bar every 15 mins & buses to loads of places for 75lira return! That's less than a pound! It has 5 star staff, 4 star building & the guest liason in her big glass office next to reception is 100% 1 star. Unhelpful, unfriendly & unprofessional. Apart from that, it's joyous. Reception staff are lovely too!