Guest User
June 6, 2024
Good and Bad: Good: Easy check-in, friendly and helpful staff, good breakfest, and clean rooms. Bad: The first suite we checked into had a terrible moldy smell. The desk clerk came up and agreed the room smelled and immediately offered to move us to a new room. One comment about this first room--in the bathroom the toilet paper was at least five feet from the toilet--not sure how you were suppoese to reach it. In our new room (suite) one of the two tvs was broken. An IT person spent two hours working on it to no avail, so he took it home and worked on it overnight. The next morning the TV was fixed. Even in this room it was a long reach to use the toilet paper. Good: Without even requesting, the hotel offered to discount our bill.