Jebel Shams Resort

Situated way up in the mountains the resort consists of a series of chalets. The chalets are quite large but are a little tired. There is no Wi-Fi in the rooms but you can get it in reception or the restaurant. There is coffee and a fridge in the room but we couldn’t get the tv to work. Food is quite nice and staff are pleasant. Considering its position it is a great place to stay.

Large, VERY basic "resort" conveniently located at the start of the just 2,5km long rutted "would recommend a 4x4 from here - trust me" track that leads to the popular "Balcony Walk" trailhead. The Camp is clearly geared towards large groups and families, and offers different cabins. Everything is easily on the shabby side of things. "Sunset Chalets" are a row of rooms built like a terraced house, you get a bed (hard), 2 chairs, a coffee table, a sofa which might serve as a third bed. THAT's it. Nothing else. It is a place to sleep, do not expect anything more. Bathroom very simple, bordering on primitive, cleary in need of urgend maintenance and cleaning. The "terrace" is right next to your neighbours with a fire pit, but you are baiscally sitting on top of each other at a primitive picnic table. There is a large pool without any frills, and just a few loungers. Restaurant is really simple, buffet style. Again, catering to large , noise groups. Expect the usual Indian staples (admittedly not all bad), but atmosphere and charm of a railway station waiting room. This does not improve for breakfast, either. Everything is crammed into one corner, plastic everywhere. This place appears to profit from its location only, nothing else to recommend it.

The rooms are basic but large enough. You have a small patio with a nice sunset view. Dinner and breakfast was good! We booked 2 nightw but because of the cold at night we asked them if it was possiblr to change the booking. They were nice to change it to one night. Staff id very friendly and helped us with everything. The balcony walk is 10 minutes from the resort.

Loved the location in the mountains. It was a quick drive to several great sunrise and sunset spots. The start of the balcony walk was about a 5 min drive. The staff was very friendly and helpful. The rooms were a bit run down, especially the bathrooms, but totally fine considering the remote location. Drove a 2wd SUV to the hotel and it was perfectly fine. Just don't try to go to any other mountain locations with a 2wd vehicle.

We stayed here for one night after visiting the Grand Canyon and watching the sun set. There were tea and coffee making facilities but no double bed. Toiletries. Water etc. It also had the hardest towels in the world! Nice dinner: frying pan pasta with whatever you wanted which was very nice. Breakfast wasn't startling but sufficient. Nothing to write home about. But it wasn’t trying to be a top hotel and succeeded

The resort is located at a height of 2000 m, and about 4 hours drive from Muscat. It is worth going there to stay and experience the environment there. The rooms are small but nicely located. There is also a separate restaurant and a cafe where the meals are served. The staff is very nice and helpful at the location. Remember to carry woolens (as the temperature is usually 15 deg C lower than Muscat). The rooms have a very nice sitout where one can sit and chat in the evenings. Highly recommended.

The security staffs are rude to customers discouraging potential customers. Please employ better hospitable surveillance staffs so that the customers/ potent customers are handled with care. Hospitality industry needs hospitable staffs across all departments