abdualrhman a
September 24, 2024
• The staff entered my room without permission while my family and I were sleeping at 9 AM. I woke up to find a housekeeper standing in the middle of the room, claiming it was checkout time. Completely unacceptable! • At 4 AM, they called me about a food delivery I never ordered. This didn’t happen just once – they kept calling again and again, disturbing us throughout the night! • When I asked for an extra blanket, they said they were “out of stock.” How does a hotel not have a single extra blanket? • On arrival, the staff was unprofessional and gave me the wrong room. I had to pay an additional 600 SAR to finally get the correct room I had originally booked. • Overall, this hotel is a disaster. Poor service, unprofessional staff, and a total lack of respect for privacy. Absolutely the worst hotel experience I’ve ever had! Avoid at all costs.