Top rated hotels in Alachua County

TownePlace Suites Gainesville Northwest
4.1/599 Reviews
Internet problems were unacceptable! Unreliable internet! Neither bedside lamp worked. Plugs next to beds were so tired/loose that cell phone chargers would not work on one side of the bed and had to be plugged in across the room (not unusual for built-in outlets in headboards in hotels, sadly). To call these ”suites” while possibly legally accurate, seemed quite an exaggeration in my humble opinion - yes, they included a microwave, fridge, silverware, dishes, and a two-burner stove installed in the very same hallway entry area of any typical (smaller) hotel room -- but no extra sitting area that you would expect of a ”suite” designation or as is common in a Home2 Suites hotel (think typical hotel room with 4-foot counter-top-area wth kitchen cabinets for dishes, stove, a 5-foot tall junior-sized fridge), installed in any hotel room you've ever stayed in before. If you don't ask for housekeeping BEFORE 9 a.m., they refuse to provide it that day! Seemed arbitrary. Similarly, Breakfast is from 6 a.m. to 9 a.m. hard stop. .The staff was generally disinterested, dismissive, and unhelpful (with a few exceptions). I asked a housekeeper for something small, and the response was: ”no.” Surprising response in a Marriott. I write these reviews more for myself so I know which hotels I've stayed at in an area and which ones to avoid in the future. I will not stay at this property again -- there are many lower-priced options in the area, and this was the MOST expensive hotel of them all. I expected more from a Marriott, and certainly from the most expensive hotel in the area -- which was why I chose it, hoping for an ”elevated” experience on a two-day trip with family.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.