Hotel Gergana - Ultra All Inclusive

Beautiful location being set both directly on the beach and within the river and forest. The staff were excellent and plenty of them. Our girls used the kids club a few days and were well taken care of. The food was also of a very high quality. We went just before peak season so a few things on the Albena resort were closed, but there were restaurants and shops open. The hotel room needed updating and we did have ants, but the other hotel facilities were lovely, quirky and clean.

This is the second time we stayed in this hotel, and we are still very happy with it. In the front, you have the beautiful Black sea, in the back a (protected) nature reserve, which makes a perfect combination. We even spotted a beaver rat, near the entrance of the hotel, who seems to be used to tourists. Food : so much choice and different dished all the time ! Beware if you want to loose weight :-) Take this from a very difficult eater Drinks : numerous cocktails, even the sparkling wine is included in the all-in, so is the mini bar in the room (restocked every day). Accomodation : the double bed is so large you can loose your spouse in there :-) Special thanks to the animation team. On the first day, they came around asking if I wanted to participate in an aerobics session. When I explained I cannot do that anymore due to (old age) joint and back problems, but I can still do zumba (hint hint), as of the next day, on the program : zumba. And I got my zumba avg. every other day Some little negatives : the bathroom is rather narrow (but the shower is a walk-in so no problem there) and it could use a little shelf above the sink, where you can put your toiletries. The rest of the resort was very quiet because it was end of season but I guess that is more lively in june-july-august All in all : great place for a Holiday. Staff is always friendly and helpful. They all speak English and German

I had the absolute pleasure of staying at this hotel for 10 nights, all the staff were amazing and couldn’t be more helpful. The food had something for everyone’s taste and was different every day. The resort was always clean and the free shuttle service around the town was every 30 minutes which was always on time. I was there on my honeymoon and they decorated our room with rose petals and fresh fruit and a bottle of bubbly. The reception staff were always so happy and can’t wait to go back next September.

We appreciated the cleaning and services provided by very welcoming personnel. Also, the weather, the forest, batata and view were perfect for relaxing on a trip. Services provided were very good. I recommend!

First the good: People are great, very friendly. Spoke multiple languages. The electric car that takes you into the reserve area is actually quite forward thinking despite not being able to take a car all the way to the hotel. Food is amazing. Lots of viriety. Mussels from the local farm were particularly good. Kids activities and nightly entertainment. Huge beach. Free towels and sunbeds. Can collect some beautiful shells. Nice bar selection for ultra all inclusive  with frappe and some cocktails included. There is a small train that for 5 leva takes you to the center till about 11pm. Town offers lots of activities such as an escalator to the hills, dino park, aqua park, horse riding, tennis, football etc etc. Only about 30 min from Varna airport. Now the bad: Cockroaches and mold in the bathroom! Honestly some bleach and pest control would do wonders for the place. The wasps in the restaurant terrace weren't particularly appreciated either. Kebabcheta and kiofteta were undercooked one night and two of our group had stomach problems(otherwise food was really good). Weren't allowed to swim in the sea for most of the trip as very heavy waves. Granted this is not the hotel's fault and the lifeguards really did keep a good eye on people. You did have the option to swim in the 'mineral water ' pool but that was always colder that the sea water somehow. The first two rows of sunbeds were paid and the German grandmas mostly visiting this hotel would keep trying to get them for free resulting in some passive aggressive behaviour from one staff member. Over all the hotel reminder us of a German Benidorm. Old ppl and very young families with babies only.