Writing this almost a week later; much calmer now. Been a member of Marriott for 16 years, at one point in my career I was at "Platinum Status" so I have stayed a lot in Marriott properties, ALOT! Since retiring in 2020 I have stayed in 51 different properties around the country so I have seen a variety of Marriott facilities. This one was THE WORSE. Lets start with check in. Don't know what the deal was with the young gent that working the counter...could not understand a word he said, had him repeat every thing two to three times. Mumble mouthed, whispery level of volume, NOT who should be greeting guest, ( I was also NOT the only one that had problems as I was leaving to find dinner I heard another person checking in asking him to repeat that, so I know it wasn't just me). After being checked in I find out that there is a $10.95 charge for parking. Again 16 years, maybe a couple of hundreds of stays, first time having to pay for parking. Not happy but slightly amused, is the $0.95 cents to make you feel better that it is not an even $11.00 or is it a kick back to some one. (sarcasm). Shame on me for not reading the description prior to making the reservation, but never had to pay before so I (badly) assumed parking would be free. Never understood paying for parking, The fee probably barely covers the maintenance cost on the entry gate and the electronics associated with it...anyway... I park and get to my room. No refrigerator. Again, first time in 16 years of Marriott's that I did not have access to a 'fridge in the room. Really!!!!!!! I stayed at a crappy motel in Ponca City Oklahoma that was so bad I slept in the chair and it had a 'fridge!!!! Thermostat did not work room was like an iceberg had to shut the unit off completely. Did I complain to management, no. I figured I'd get mumble mouth and the impression he left on me was that he was '...going to do minimum he could for the maximum pay, and the minimal effort possible...' Towel (only one in the room) was a tad bigger than a hand towel. Again, 16 years I got used to seeing a half dozen towels of different sizes in a room. So I make it through the night, and head to my next destination (another Marriott hotel) relieved to see the true Marriott norms back in action, towels free parking, 'fridge, working thermostat, life is good again. Perhaps Marriott needs to go into the Sheraton branded hotels and revamp them to match. I know they bought Sheraton with Starwood Hotels in 2016 and perhaps they haven't gone through all of the properties to fix problems or perhaps I just got a sh*tty room, a indifferent counter person and a poor choice for a hotel.