Looks like they were shorthanded the day I checked in as that process took longer than usual. I still check in person, but for future reference, I will be using the online check-in process as well as receiving a digital key to check into my room. Saves time when you got tired kids waiting on you. I'm surprised with the pricing even for members, as I'm able to get bigger rooms in bigger cities for almost half the price. I know it's in Uptown, but that's really the only convenient thing about it. As of May 2024, they are no longer offering free breakfasts as part of your stay, an additional bummer. Pool is super small, but they have a decent size fitness center where three or four people can work out at the same time. We heard no loud noises from surrounding neighbors which is a plus. But the beds have never been that comfy.