Andrew G
December 7, 2024
First of all I just want to say that the staff at this hotel were really nice, kind and helpful; and while the room was basic, it was very comfortable and I had a good night's sleep. However, on the Travelodge website, it says that this hotel is accessible and it is not. There is one way into the hotel from the car park, and there is no dropped curb on this path. I chose this hotel as I use a mobility scooter and have physical needs. The non-dropped curb was too high for my scooter wheels to get up, and as a result I had to go through the difficult process of stepping up from scooter, bumping it up the step and then very carefully stepping up myself and sitting down. This was very distressing, especially in the dark, and would like to see this edge dropped for people in wheelchairs and scooters. The disabled spaces available in the car park were also taken by vehicles that were not displaying blue badges in accordance with the rules of the car park, which made parking very difficult for me.