Candlewood Suites Knoxville Airport-Alcoa by IHG

I give 5 stars especially for the staffs. They are amazing and very friendly. The facilities in the hotel is well equipped and maintained.

The room was clean and the parking was easy and the location was great being across the street from the airport. For being a pet friendly hotel, the room I was in didn’t smell like animals or have any other odors. I had a kitchenette that had all the basic kitchen utensils needed to prepare a meal if I needed to, and it all appeared clean.

I arrived at 12:30am and couldn’t get in a room until 2:30 am. I to switch rooms 3 times. The first room had a neighboring storage room, which had an alarm going off due to a missing battery. It was too loud to sleep. The second room had a disgusting smell. And the third room was humid so the bedding felt damp. When attempting to get help from the front desk, there was not a manager on site. The front desk receptionist also ran the shuttle to the airport, so no one was there to help.

Probably one of the best hotels I have ever stayed at. Incredibly friendly staff, great outdoor space for dogs, rooms are large and the beds are actually comfortable!! We travel somewhat frequently and will be back.

Hotel has a good location, but, unfortunately, the reviews online are a bit inaccurate given our experience. The hotel was very dirty-including the elevator- and needed sweeping and vacuuming. In addition, there was a horrible smell and the bathroom was not clean as well. I hate to leave a review like this one, but avoid this hotel if at all possible.

Close to the airport, friendly staff and convenient shuttle to the airport. Room was big. Hotel kinda had an odor, most likely from allowing pets. Over good experience.

Loved our stay, roominess of our hotel room, friendly staff and ease of check-in

The hotel and room were very clean. Right across the highway from the airport and offers a free shuttle. There are no frills and most of the guests are long-term renters. Therefore, you will have a mixture of smells due to multiple units cooking. We stay for a conference that was located at the hotel at the airport. Our do not stay cost less than one night at the airport hotel and only took 3 to 5 minutes to get there good value.

The only, and I do mean only, thing remotely okay about this place is it's close to the airport. That is realistically the nicest thing that can be said for my stay there. I will NEVER stay there again!!