Guest User
November 15, 2023
I had booked 4 nights in this hostel a few months ago, having had some problems I wasn't able to leave for Alicante... however I immediately contacted BOOKING with whom I had made the booking who put me in contact with this hostel who, having explained the problem, sent me a message later a few days a voucher for the 4 nights to be recovered valid until December 2023! I contacted them a week ago by phone and email, sending the same voucher that they had sent me, they denied having ever issued it and that I was definitely the wrong hostel, complete with logo, dates and booking number!! I tried calling at least a dozen times but as soon as they heard my voice they hung up the phone... Denying the evidence in this way I find it deplorable behavior and places like this shouldn't work... be wary of this place!!
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