Guest User
June 27, 2024
I will focus solely on feedback regarding the service and property. My conclusion is to avoid this hotel for both business and leisure stays. The room was dirty and had spotted linens, and the air conditioner leaked water. There were no toiletries, and the room supplies were insufficient. The service was poor; even the smallest requests required multiple reminders. The food in the restaurant was not worth trying—excessively greasy curries that could impact your health negatively. The buffet breakfast was also disappointing. The location next to the railway station means there is a lot of noise. So, why did I choose this hotel? Simply based on TripAdvisor ratings, as I was unfamiliar with accommodations in Prayagraj city. Thus, I feel compelled to leave this feedback here. The reviews on TripAdvisor seem far from reflecting the actual experience, making me question the genuineness of the 5-star reviews. I cannot find any good reason to recommend staying here.