Hilton Garden Inn Dallas/Allen

Great

Good place to stay. Comfortable beds, Bathroom lighting could be better but it worked!

I’m really disappointed as a Diamond member so far. I got very lucky when I chose a room on the 6th floor facing a parking lot instead of freeway (thankfully, ppl are warning others here… I just didn’t see it). They don’t offer daily housekeeping but every other day according to signs on the wall, but they’re too busy today (Friday) to do this so they’re only stopping by with new towels and to empty out the trash. I really would’ve thought that if they were strapped for housekeeping, they’d at least get to Diamond members first. What I’m finding out with these lower Hilton is that we are treated no different than regular members. There is a Diamond member parking, but since I didn’t rent a car, that didn’t matter to me. And on top of that, there is no upgrades for Diamond members. I barely got water, because I had to remind the lady who checked me in (she also looked very young and not really into her job). Another thing that I noticed is that we don’t have safe in these rooms. I’m not sure if this is a TX thing, but my roommate really wanted one for security. I am wondering if I should’ve booked at the Marriott where the conference is being held right now which I think is kind of an insult to us Diamond members. I booked at this Hilton, because it was near the Marriott and I thought my status would get me somewhere. This Hilton turned out to be a meh experience. I’m glad that it’s clean. But AC didn’t work correctly on the first day here and the toilet has been leaky. I seriously better not be charged for any daily charges, because I’m not getting anything out of this hotel.

Clean and friendly. Located near the Marriott convention center

Could not control the heat or ac properly. Took hours for it to adjust. No soap in bathroom

We had an issue with ants in the room. When we brought it to the attention of the desk person, we were moved to another room.

Hotel was convenient for what we were doing in that area. The hotel was nice, but if u stay there, be sure to request a room on the back, as strret noise was VERY LOUD.

Comfy sheets to go balls deep

Beautiful and very large room!