Mildom Residence (Opened in 2026)

1. Clean hotel, room. 2. Easy access location to almost Anything. 3. Helpful staff.

An hotel which I will not come back! Surprisingly a hotel of such standard does not provide free bottle of water. Remote control was missing, toilet drainage cover wasn’t covered. The house keeping cart placed right outside my room for the whole time! Insulation and sound proof was terrible as I can hear people talking and laughing the whole night as the cafeteria seating area is just right outside my room with people chatting till 5am! The only credit I have is the heated pool and sauna!

The hotel is new and nice but also has some problems. We had a room at the back of the hotel, the view is awful. Our window was opposite an orange generator that was noisy andd blew choking fumes into the room. The hotel is also not finished and we had workmen going up and down in a lift from 8am at the side of our bedroom window. What is also strange is the bedroom doors open outwards into the corridor, so you have to be careful not to hit anyone as you open the door. Breakfast tastes nice but most of the dishes of hot food options are always nearly empty and not replenished. What is there is actually cold. One morning nobody bothered to put out any sugar for the coffees and there were often no cups available. The spa is very nice but staff in there are not particularly friendly and there are no opening hours for it anywhere. The staff at the reception however were very polite and friendly as is the man who greets you at breakfast. As we left they came back to us suggesting that we had used the mini bar in the room which we had not but they then said it was ok. Its also surprising for a new hotel that the hot water in the shower constantly changes temperature, you set it just right and within 2 minutes it swings between cold and too hot. The showers in the spa did the same. Overall the hotel looks nice but has some real teething problems and the view behind the hotel is just not acceptable. I personally wouldn't stay there again.

FACILITIES WERE GOOD AND ALSO SERVICE

The location was great, but the design of the hotel is bad. We were allocated a room on the first floor even though we specified a preference for higher floors, and the hotel built a terrace right outside the rooms on the first floor. Even though the terrace is only supposed to be in use from 10am-10pm, there were groups of people chatting loudly on the terrace, right outside our room at 5am in the morning. Told the staff, they apologised, but did nothing about it, and we were unable to sleep well. Only after a second complaint did we experience peace during our sleep on subsequent nights. Really bad design, especially for the price paid per night, no idea why a hotel would build a place meant for loud conversations and music right outside guest rooms when the soundproofing isn't even great. Other than that, the staff were really responsive and accommodating.