The Snowpine Lodge

The best hotel in Alta, hands down. They have it all - great food, comfy rooms, a fantastic spa, ski-in, ski-out, and wonderful amenities like cookies and hot chocolate after your day on the slopes! The common spaces on each floor contain cozy couches and roaring fireplaces.

They had a lot of problems with housekeeping which most of the people could not speak English.

I stayed at Snowpine to Ski Alta for 4 days in 2024. On the plus side, it's an amazing location right on the slopes. The facility was beautiful and modern and very tastefully designed. The ski storage and locker area is a huge convenience and the hot tub/pool is a great way to unwind after the ski day. You pay extra if you want to use the spa tubs. My room was very clean and modern. On the negative side, my room was located right below the kitchen (room D2) so every morning at 6AM and from appx 9PM-12AM at night, I not only heard, but felt the noise and vibrations. I used a white noise machine and earplugs and still was woken up and/or disturbed. I called the desk to complain and was told that it would stop. No offer to move me or otherwise rectify. My nightly rate was $1,300 which did not include another ~$200 a night for taxes, fees and other miscellany. For $1,500 a night for a 1 bedroom, I'd expect a bit more. Which brings me to the staff. I didn't get the sense that they were professionals with experience in hospitality, with the exception of the bellman--who were great. I'm not expecting grovelling or subservience, but at least some level of customer-centricity would be an improvement. I ate in the restaurant once for dinner and had breakfast there 2 times--it's a good buffet. I also ate at the bar. The food and service was decent at both, but again, some of the staff didn't appear to have much service experience and were a bit apathetic.

Ski in/ski out, recently remodeled. Rooms were large, ample storage for ski gear, good bar food, great restaurant. The ski lockers had boot and glove driers in them too!! Big cookies out at the end of each day.

We were nervous to stay after reading previous reviews, but shouldn't have been. The staff are extremely friendly and were helpful from the moment we arrived until the time we left. The room was nice, clean, and perfectly functional for the little time we spent in it. The bed was pretty comfortable too, especially after full days of skiing. The breakfast buffet has the basics to get you ready for a day of skiing. We had dinner at the Gulch each night of our stay, its pub food, nothing to write home about, and more or less what we expect from a ski area hotel. The nest kid's area was fun for the little ones and the ski lockers are a nice benefit . We would probably stay here again if we wanted to stay on Mountain at Alta.

I have come tonthis property 5 years and each year it gets worse. The location is phenomenal. Staff is uneducated or downright rude. They do not care when you tell them what is occurring. Housekeeping is a joke. Room is dirty every day. But everything is expensive.

We regretted staying at Snowpine. The surroundings are amazing and the place is beautiful but we got no sleep and the staff have been unresponsive to our feedback. The room we stayed in made an abrupt noise every time the heat came on leading us to wake up every twenty minutes. When we informed the front desk the next morning, two different employees didn't seem to care. We emailed them and then followed up with a phone call. Despite our best efforts to communicate our discontent, they have done nothing to reach out. I understand that maintenence is an ongoing challenge and that these experiences will happen from time to time but to have no sleep all night and then get the cold shoulder, makes this place hardly worth a budget hotel. The last thing anyone wants is to book an expensive staycation and then just wish they had slept in their own bed. I recommend staying elsewhere.

Beautiful lodge! Simple, convenient and really beautiful The dining options were fun, facilities lovely

Our stay was incredible. I traveled to the Snowpine to ski with my two boys (ages 10 and 7). Aside from the stunning location and perfect Alta ski in ski out access, the amenities of hotel were perfect. It is spacious enough with a wonderful game room with ball pit, a lounge/fireplace on most floors, pool/hot tub, spa, and fantastic pub and restaurant without feeling ‘too’ big. We felt very relaxed and comfortable there. At one point, my 7 year old and I were on the elevator making our way to the pool, and the doors opened and we saw his brother sitting on chair reading on a different floor by the fire. Everything was well thought out with helpful touches such as the movable tree stumps in game room so littler kids could play the (free) games. I am not sure if it’s ski culture and/or the thoughtfulness of hotel design, but was nice to see so many kids around playing without having faces in screens. The staff is also wonderful. It was clear folks liked being there and went above and beyond to make the stay more enjoyable. I bumped into one of the bartenders who took time to tell me about the live music going on at the Pub (I went and was fantastic). The French woman at counter checking us out offered suggestions on where my family might want to go on our summer vacation to France. The valet came to the ski lockers to check on us to see if we needed help. Again and again, was overly impressed with the staff. The room was clean and spacious with frequent servicing and restocking of complementary waters. Funny enough, I almost cancelled the snowpine after reading some of the less than positive reviews. What a mistake that would have been.