The pillows were not fluffy. There are USB ports in the bedroom. The guy at the office told me to use my alarm clock, but the USB port on that did not work. I ended up using the USB port on the back of the cable box because the one on the back of the TV did not work. Took forever to charge my phone. They have a snack area and if it’s at night, you have to walk around to the front counter with your item and ring the bell. There’s no sign there’s no self check out nothing like that. If you go to the half door that says employees only and you’re like hey is anybody back there? They ignore you, until you ring the bell. The pool was yellow with chemicals. Hot tub was OK. The breakfast during the weekday is better than the breakfast on the weekends. There are no vent fans in the bathroom. Any smells that might come from using the restroom will stay in your room for a while as well as any humidity from the shower. I tried using the public bathrooms for this however, they don’t have exhaust fans either but at least it’s not my bedroom. For the price I would never go back.