The gentleman working at the front desk at night was outstanding. I came in from a long drive drive freezing and he already had me ready to go. Less than 5 minutes, I was in my room warming up watching football. Because of his professionalism, I will gladly stay at this Quality Inn. The morning staff and from desk were absolute professionals as a well. Quickly pointed me into the right direction for some hot coffee and I was out. Don't mind the appearance of the outside though, they can't help with all the construction going on around them. 4 out of 5 for sure. Would have been perfect if the blanket on the bed wasn't as thin as a sheet.