Amboseli Serena Safari Lodge

Not sure if he was the general manager or head of the reception was not accommodating at all like he did not want guests there despite a receptionist was willing to assist The GM had like a stone face !

Pro. - an overwhelming location with different public and private areas - well maintained garden area like in the botanic garden - nice wall paintings and good view of the nature - well cooked food with bunches of choices - friendly service from all lodge service teams

Very good safari hotel in the heart of Amboseli which was an amazing national park. I wish I could have stayed longer within the park. As per all the hotels I stayed in in Kenya the breakfast omelette was fantastic but unfortunately the evening food wasn’t as good as the other hotel I stayed in.

Owesome but too old fashioned. Amazing food and staff. Rusty feel, emulates masaai bomas. Heated pool, good in groups no few of the mount ftom the rooms. Bush meals at extra cost. Ideal for all ages meals on buffet located inside the national park

My wife and me stayed in the resort from 24/02/24 to 26/02/24 during our long African Safari Programme and enjoyed the resort to our fullest satisfaction. The ambiance and all the staff members were so nice in their behaviour and attitude. Specially the evening tea/coffee session at the lobby end was so enjoyable. The gift shop at the resort also has good collection and we collected some of our mementoes from there. hope to visit again. My many many thanks to Mufasa Tours and Travels for getting me the resort and providing me a great Guide and Safari Driver Mr. Collins who has the extremely good knowledge of all the intricacies and details of all the National Parks in Kenya

We stayed two nights at Amboseli Serena. We loved the hotel and its situation. The lodges are very spread-out, so that you do not feel that it is a hotel. We went with as two couples, unfortunaetly, we were given rooms at opposite ends of the site. Make sure that you contact the hotel before you travel to make sure that you ask for adjacent rooms, if you are in the same situation. Just because you are together on the booking, doesn't mean that you will be treated as two couples. The staff were extremely friendly and helpful. One of our party had a 70th birthday and the staff delivered the cake as a part of a 'conga' of people all singing. It was a wonderful event. The food was varied, well cooked and plentiful.

We loved our time at Amboseli Serena. My wife and I stayed two nights as part of our honeymoon - it was our first time on safari and our first stop along our itinerary and it set the bar for the rest of the trip. Highlights included the lodge's amazing location within the park, beautiful room and grounds, delicious food, friendly staff, and knowledgable guides. Our guide for our game drives, Benson, was knowledgable, a skilled driver, and friendly. He demonstrated his skill at working with guests by being able to find amazing sights in the park, balancing knowing how long to stay at a location to let us watch and when to move on to something new and interesting, and teaching us interesting facts about animals along the way. He really helped make our experience so wonderful. Highlights from the park included seeing herds of elephants cooling down in swamps and watching a pride of hide and stalk some zebra. Back at the lodge everyone we interacted with was incredibly kind and helpful. Everyone we met went out of their way to make our stay special - from the servers at meals to the front desk. There was always a very wide spread of tasty options at meal time, served buffet style.