Good things about this hotel: The staff were friendly and it was a beautiful building right in the centre of Old Amersham. It was good to be back in Amersham, near where | grew up. Less good things: I woke up in the night and needed the loo but there were no electrics so the room (room 20) was pitch black. The electrics must have failed after I'd come back to the room after dinner and gone to bed. I managed to grope my way into the bathroom but fortunately I'm not elderly or disabled - this would have been a nightmare if I had been. I see from previous reviews that this wasn't a new problem (see review of March 16, for example). I thought I was just being stupid and hadn't worked out how the lights worked. But whichever combination of dimmer switches and ordinary switches I tried, nothing worked. I told reception the next morning and the lady apologised but I was a bit surprised that she didn't ask for any more details, even my room number. I thought it was a one-off but judging by other reviews, it wasn't. This is surely a maintenance failure with potentially serious implications, which needs to be sorted immediately. The breakfast was very disappointing for a four star hotel. The buffet was uninspired with very little for people like me who aren't keen on a full English. It would have been good to have fresh fruit salad and a more interesting range of breads and patisserie. There were no cheeses and just one shrivelled slice of charcuterie. My brother had the full English but reported that the sausage was a cheap, bread-crumb full version of the much better sausage he'd had the previous day. There was no brown bread - they'd run out. We had breakfast at 8.30am - how can everything have run out? This seems like a lack of organisation, particularly as it was mid-week and the hotel was by no means full.