Kaya Hotel Amman Reviews

I was greeted at the hotel by friendly staff who checked me in very quickly. The room was very clean with a good shower and comfortable clean bed. Breakfast was a buffet style with eggs to order and a good variety. I used the Spa for massage and shave which were great. The hotel is close to the main attractions and I would highly recommend it.

Very good, the front desk is very nice, I keep staying here. Clean and hygienic, the room is fragrant, there is a mosque next door, there is a large balcony, the lighting is sufficient, and parking downstairs is convenient. Recommended

The welcome parking and drink service is easy to find on the street and not noisy. You can see the mosque from the balcony outside the window. The scenery is very good. It is a very welcoming country and city. Living in the old town is still comfortable. The breakfast tastes okay, and the experience is good with not many guests. It's not far from Castle Hill and the Roman Theater, so self-driving is very suitable.

The worst hotel I stayed in during my entire trip to Jordan. The hotel is on a mountain, and you have to walk a long way to get anywhere. There is nothing to eat, drink, or have fun nearby. What's worse is that the hotel's hygiene is really worrying. The sheets and quilt covers are completely pilling, and they scratch on my body. And the hotel's sound insulation is extremely poor, and you can hear a fart next to you. The sound of other guest rooms closing doors is so loud that it affects my sleep. Such a bad hotel, more than 200 yuan is worse than sleeping on the street! Facilities: Not as good as a 100 yuan hotel in China. Hygiene: It's so bad, the quilts and sheets are pilling. Environment: There is nothing in the surrounding environment, and it is still halfway up the mountain, so it is inconvenient to go anywhere. I don't know what I was thinking at the time, living in such an inconvenient place. Service: The service is okay, but I am looking forward to your tip.

Quiet, more suitable for business trips; not recommended for travel, and it is not very convenient to travel to nearby restaurants;

Nice small hotel the staff at the reception very kind helpful the dining room good food but one person to service to do omelette not enough the doorman very helpful & always smile &the spa good special Husam he’s doing good job The hotel is clean except the balcony in the rooms I will come back to this hotel next time &the price is logical

The safe in the room didn’t work, so I hid cash and cards in my luggage when I went out. When I returned, it was obvious someone had opened my luggage- $50 had been stolen. Also , room was extraordinarily noisy- as there was a function going on half the night.

The Kaya hotel is centrally located near the blue mosque. We got a warm welcome and an upgrade to a suite with cityview - the strongest point of this hotel is definitely tne friendliness of its staff, from the valet & reception desk team, the food & beverage manager to the facility team with Mohamed unes & Ibrahim, the all go the extra mile for their guests - an adress to stay when in Amman - one tip: if you get offered a welcome coffee you have to twist your cup or they will keep refilling

Everything you want and need full English satellite tv food was perfect service was perfect airport pickup was so welcome even stopped and bought me a coffee, great location as a 5 minute walk behind the hotel is full of life shops restaurants

Great hotel for central stay. We had a free upgraded our room due to celebrating an anniversary and they even decorated our room which was a lovely touch. While we did a couple of overnight trips we kept our base in Amman due to the hotel being fantastic value. Breakfast was simple but plentiful. Would definitely recommend for travellers wanting somewhere clean and friendly.

I enjoyed by stay at Kaya. It’s a newly renovated hotel and in a very good location only 6minute drive to Citadel. 10 mins to downtown. The hotel staff are attentive, especially Mohammed at front desk. His attentiveness, efficiency, and willingness to assist with any inquiries or requests truly elevated the quality of my experience. The beds are comfy to sleep in. Breakfast is a buffet with many options. I would class this hotel as a very good 3 star hotel because I feel there are few things that could make it even better for example in the bathroom there could be a tray with soap, body lotion etc which was missing and having slippers in the room would be nice too. Secondly the bathrooms are a bit tight a little bit more space would have been nice. The duvets feel but worn so could be of better quality. I also used the spa facility. It looks great! I didn’t have the best massage to be honest the masseuse was really nice but seemed inexperienced- I’ve had many better massages at other hotels. But what made up for it is that they gave me a free access to the jacuzzi and steam rooms. If you want to relax here I would defo recommend it. My friend got her nails done and the colour started to chip within a few hours! Appreciate they are new so few little improvements could be made here. I would still go back for the other facilities. Other than this is a good value for money hotel, decent location to get around the city, friendly hotel staff and a nice clean spa.

Five star hotel at 4 star price! Staff is exceptional, rooms brand new … amazing views of the blue Mosque! Great neighborhood… comfortable bed and hot showers good water pressure. Nour at reception is helpful friendly and knowledgeable likewise is “Mr Laces” the night manager and all the rest of the staff!!

Stayed at Kaya on my visit to Amman. The property is fairly new. It's well maintained and very clean. Most importantly, the staff of this hotel deserves 7 stars for their hospitality. The manager Mr. Marwan was very helpful during our entire trip.

Had a wonderful stay at Kaya Hotel. The spa is amazing. We went twice. We had a Moroccan bath and an aromatic massage. The masseuses Abedelrahman Dewikat and Sabreen Bhat were exceptional. We would highly recommend especially after a trip to Petra, Dead Sea or Wadi Rum.