Guest User
October 23, 2024
Staying in this hotel brought me the worst experience I have had in so many years of business and tourism. Because I looked at the wrong date when booking, I booked an extra day and it was very difficult to cancel on the last day.
After many negotiations with Ctrip's housekeeper, the hotel still couldn't cancel one of the superior rooms and deducted the excess fee. It is said that the reason is that it was booked through an agent, and it is difficult to re-book the superior room once it is reserved.
My overall experience is that Ctrip has no problem booking domestic hotels, but booking overseas hotels is still a bit difficult. Although Ctrip's service is good and the response is timely.
Let’s talk about the hotel itself. Apart from being close to the train station, everything else is useless. (1) A few days after my stay, I happened to catch up with a local disco dance event. The dancing and loudspeakers were very noisy. It ended after 10:30 on the first day and ended at 11:30 on the second day. After negotiating with the hotel, the hotel said it couldn't do anything about the noise in the city, and it was full, so it couldn't adjust the room, for various reasons. (2) On the first day, I found that the room was not cleaned. I asked the hotel staff to clean it in the evening. (3) A road in front of the hotel is open for limited hours. During check-in time in the afternoon, vehicles cannot drive to the door. You need to park far away and push your luggage in on foot. (4) Breakfast is relatively simple and poor. (5) It is close to the train station, but the flow of people is still a bit mixed, and there is a bit of noise from time to time. This hotel gave me a very bad experience, and it also gave me a bad impression of the country of the Netherlands and the city of Ammu. I hope I never have to go to this damn place again.
In short, I do not recommend you to book and stay in this hotel unless you have a last resort.
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