Hotels Near Ngoc Trinh Grocery Store in TT. Binh Dinh

The resort takes great care of it little by little, I like the makeup service every night with cakes like a good night's sleep, only complaining is that the room price is a bit high but it combines 2 single beds to double beds and the room does not have a bathtub.

Definitely not four star or luxury. The food is average. The staff are nice enough but can’t really speak any English which is fair enough, it is Vietnam but they don’t really try either. Front of house hospo is Crown Retreat’s weak point. The bar is dismal. The bungalows are nice enough but nothing luxurious about them. Aircon unit leaked all over the floor constantly, toilet cistern never stopped running. The most disappointing thing is the amount of rubbish in the ocean. Disgraceful!

This is my second time visit this hotel. This time I booked 02 rooms for my dad and his friends, because I booked 2 different room type so there are 02 separate bookings. There was a mistake that I forgot to change name for 2nd booking to under my Dad’s name. I emailed to hotel through OTA app and also called to hotel to ask for help. And I got a confirmation from staff that will help us to change booking name to avoid misunderstanding upon check in on arrival date (She didn’t mention about extra fee). Today, when my dad came to check in and front desk asked him for 500.000vnd and said to us that they do not receive any information from me (I have a evidence with me that hotel received my request). It’s not much but I’m not willing to pay at that time and asking for her to help my dad check in first then I will work on with reservation team. She was keeping say NO. She only does check in if we pay money for her, if not my dad has to waiting. It is very unprofessional and it’s not 5-star standard service that a 5- star hotel should have. This will be the last time we stay at FLC Resort Quy Nhon Tôi có đặt 2 phòng 2 bookings cho ba tôi tại FLC Luxury Hotel Quy Nhơn. Do có một chút sơ suất lúc đặt phòng, tôi chưa chuyển tên booking từ Hang Pham sang Pham Van Lieu. Tuy nhiên, n*** sau khi phát hiện ra, tôi đã email và cũng nhận được phản hồi của khách sạn . Để trao đổi chi tiết, tôi cũng đã gọi điện gặp bộ phận đặt phòng để trao đổi về vấn để đổi tên booking này. Bộ phận đặt phòng cũng xác nhận đã thấy booking và cũng đã thấy tin nhắn yêu cầu trên booking của tôi. Và nói đã nắm thông tin hỗ trợ chuyển tên ( Không hề mention gì đến việc mất phụ thu cho phí đổi tên). Hôm nay khi ba tôi đến check in, nhân viên lễ tân yêu cầu thanh toán 500.000vnd phí đổi và nói không nhận được bất cứ thông tin gì từ tôi về request đổi tên. Tôi có nhờ các bạn hỗ trợ làm thủ tục trước và sẽ trao đổi lại với bộ phận đặt phòng sau. Tuy nhiên, với sự kém nhanh nhẹn và cứng nhắc của bạn lễ tân. Nhất quyết phải thu tiền phí đổi tên mới hỗ trợ check in. Tôi biết quy định là quy định, các bạn phải làm theo nhưng việc không linh động với khách hàng là quá kém. Tôi không nghĩ 1 khách sạn 5 sao mà có thể gây sự khó chịu cho khách hàng đến vậy. Tôi viết email này mong muốn bộ phận đặt phòng và khách sạn kiểm tra lại thông tin đặt phòng. Tôi cũng không nhớ rõ bạn đã nói chuyện điện thoaii và xác nhận với tôi là ai. Tôi nghĩ 500.000vnd nó không phải số tiền lớn mà tôi k thể chi trả, nhưng tôi mong khách sạn hãy xem lại cách làm việc linh động hơn và đưa thông tin đầy đủ tới khách hàng để mang lại trải nghiệm tốt cho khách hàng.

Good loation close to the beach and the small markets. Very cheerful and friendly stafff. The rooms are big and bright. Hot water from the shower and clean bathroom. Could also see the sea from the room. Maybe because it was recently renovated there was the smell of paint or sth and also dust on the tables but overall a good experience. Well worth the price.

nice clean room. enthusiastic friendly staff. delicious breakfast. luxury swimming pool. convenient transportation near the sea. view from the hotel overlooking the sea. restaurants and entertainment places near the hotel. will visit next time.

The hotel is newly build. It's located on Nguyen Lac, the small street right behind Xuan Dieu street. The staff are friendly, helpful and informative. Mr. Tien Toan is very friendly and helpful. The hotel is very clean and spacious, comfortable, nearby the Street of PHO AN UONG. You can find food in the late evening until midnight. Good location and the beach at this block is quite clean. I would recommend this hotel to everyone.

完璧な休暇 このオーシャンビューのアパートメントは私たちの期待を完全に上回りました。美しい景色、静かで快適な空間。毎朝、コーヒーを飲みながら海の景色を楽しみながらリラックスできます。必ず戻ってきます。

This could be a great hotel, but isn’t yet. The building is new and interesting, the rooftop area is good. But there are some problems. The ants in the toilet, not a big thing, but staff should have noticed. The room not being cleaned/made-up one day, that just happens sometimes. But: 1) A hotel with these pretensions needs a bar. 2) The breakfast buffet was by far the worst of the 5 we saw in Vietnam, very little fresh fruit or fruit juice, options running out and not being replaced. Unappetising hot dishes. I love eating good Vietnamese food at breakfast, this wasn’t it. 3) The staff all seem a bit lost and uncertain. Yes this is a new hotel… but get some staff with experience who know how a hotel runs! No big mistakes, just general cluelessness and vagueness, except from one excellent female receptionist. All this could be sorted if key members of the team went and stayed a few days in a good hotel, so they knew what they were aspiring to.

The room is spacious and bright, the bathroom is comfortable and beautiful, and you can enjoy the unrivaled sea view when you walk out! Come and relax as a family The landlord is also very friendly, answers all questions and provides first-class service. I’ll book with this hotel next time. It’s worth staying. Highly recommended.

I've traveled all over the world and stayed at many international hotels, but for me, the Grand Hyams Hotel in Quy Nhon surpasses any hotel I've stayed at before. All the receptionists here are very professional, beautiful, and always quick to assist whenever I need help. 10/10 is not enough for this hotel. This has been a memorable vacation for me, and I will definitely return to Grand Hyams and Quy Nhon many times.