Neonz Resort and Club

Not good for resort membership owners. They are not providing bookings easily. Since last 1 month this is 3rd time got reply that resort is booked for marriage, then what is use of membership? I suggest not to buy any kind of membership as then won't allow room booking

My family and I had a wonderful stay here ! The staff is wonderful so accommodating. The rooms (and bathrooms) are impressively clean. The best part of the resort is that they look to give back to the community. I will be returning in the future for sure

We stayed for two nights, and it wasn't what I expected, especially considering the high cost of 25000, which is similar to Madhuban Resort. Although the rooms were okay, spending so much money on this place didn't feel worth it. A big problem was the lack of cleanliness. We noticed dishes outside rooms for two days, and there were messy mattresses and bedclothes lying around. This made the resort seem not well taken care of, and it made us question if it was worth the price. The restaurant experience was not good either. The staff had a hard time understanding our requests, and the food at the buffet was not good - I would suggest avoiding it. To make things worse, there were houseflies in the restaurant that were annoying and even landing on the food. We told the staff about it, but nothing was done. The Jacuzzi was also disappointing; it didn't work properly, and even the staff couldn't figure out the issue. The ongoing construction added to the problems, making the whole experience not pleasant. In short, if you're thinking of spending a lot of money, you might want to check out other places like Madhuban Resort for a better experience. But if you're okay with a not-so-great experience, you can still consider staying here. It would be nice if they could at least refund some of the money, but I'm not very hopeful about that.

Had a terrible terrible experience on this Diwali 2023 at your resort. We had paid for 2 night stay (56k INR), your so called 5 star accommodation, service, food and cleanliness was so bad, I had to leave on very next morning (around 12-12:30 PM) even without the refund (28k INR for second night stay). We had lunch on our first afternoon, food was being served on open ground. Since the food was being served in open ground, it's obviously there were flies and Insect on the food too. Restaurant's in door dining was really smelly and less air circulated. Talking about the food, food quality was really bad, only few dishes were served. For the beavaerages there were limited options only (only buttermilk). Talking about the quality of our rooms and it's luxury, my pillow had some buttermilk stains which was caused by previous customer. Still uncleaned after our check in. I already had told frontdesk team for our early check-in on the day of our arrival, we still had to wait around 30 minutes when we checked in. Electricity was going down every 10 minutes, not something I'd expect from my 5 star resort (which is same priced as hotel and resort empire Taj). When I asked for a refund, they denied our request by saying you've to cancel it before 1 week prior to get full refund. We eventually left the resort on the next day without the refund but just after 30-40 mins of leaving they asked me for my bank details for the refund and it was NEVER credited. Lastly I'd suggest Charotar resort pvt ltd to star promoting Neonz as 3 star Instead of 5 star resort. 5 star resort is about perfection and satisfaction of the customers. Neither of them was experienced by my family.

After hectic schedule of day to day life we planned for only leisure trip for a weekend. I was in dilemma about place, service and food as there are no much details on the website. But it was good because if we would have seen all the situation of rooms and all the pics than there will be no pleasant surprise for us. As the place is quite clean, cool, calm and lush green environment. Food was excellent and service too...would love to go again and again...

The ambience of the resort is absolutely eye catching. We stayed in a Haveli room (each room has a country theme concept room). The staff's politeness was very touching. The ***aging director, Mr. Suresh Patel, personally came to meet and check on us if everything was ok and asked if they could do anything to serve us better!! Enjoyed food varieties and was super tasty. It was a perfect place for our family to relax and have a great time there. Enjoyable for any age group as they have games, miniature golf and much more. Worth your money for this 5-star Neonz resort. I would definitely go back and hopefully soon!!

The best experience as always. We have been visiting Neonz since past few years and are fond of its hospitality and facilities. Let it be stay with family or a day picnic, it has always been a pleasure to be at Neonz. Looking forward to visit again.

Had went with Family in Corporate Group - One night stay. We were approx more than 100 persons. Extremely Co-operative Staff. I would like to appreciate each and every one of Staff Member, say from Top to Class Four. Normally if we would ask some staff member for any help in even Five Star Hotel, which is not relevant to him he would suggest us to dial so and so Number or go here or there.... But here any one would say, yes he will arrange and they internally co-ordinate and ensure that work has been done. Extremely well trained staff and Excellent Team Work. Ambience is Excellent, Food is Good, Service is Excellent, peaceful and pollution free Environment. Stayed there two full days and one night. We really enjoyed there and would like to suggest, if any one wants to take peaceful rest.

Friendly staff from entrance to room. Happy faces, good food, Excellent and clean resort. Friendly staff from entrance to room. Happy faces, good food, clean pool, some good indoor games. Less outdoor games for small family. Housekeeping is excellent. Room service is fabulous. Nice.an pool, some good indoor games. Less outdoor games for small family. Housekeeping is excellent. Room service is fabulous. Nic