Manoir de la Foulerie

The room was not clean. Sheets stained by vacuum cleaner. Obliged to ask for toilet paper. Remains of hygiene peodyit of the former occupants

When the family arrived, their reservation had been canceled by mistake and following a major lack of communication due to the Hôtels.com reservation platform! !! What a worry for elderly people! Your email sent in error to the La Foulerie manor in St Sauveur Village was misinterpreted by the hotel manager who no longer had any rooms available upon their arrival: Or 2 rooms for 2 couples…. Following a discussion between my family and the host, the latter offered them a very precarious emergency solution, compared to the cost of the hotel: namely 2 rooms in a wing of the manor which is mainly used for groups on a temporary basis. normal - uncomfortable rooms, same for the bathroom. This manager did what he could to accommodate his 4 clients and I thank him for that. Also, I would like a commercial gesture to be made in their favor, on your part, to compensate this worrying misunderstanding. Remaining at your disposal, Best regards. Joëlle Moreau (the reservation for Mrs FRÉMONT Alexandre.)