Holiday Inn Express & Suites East Wichita I-35 Andover

It was fine, but not as clean as I’d expect and somewhat in disrepair. Otherwise it was an uneventful stay.

The property is in need of repair. Lots of scuffs on walls in rooms, poor shower head and drain, bed needs replaced.

There were problems with the plumbing, so the shower did not function correctly, and the bathroom look like it had been under construction recently and not well completed

Didn’t have any hot water. Tried to get a shower in another room. The staff wouldn’t do that. I’ve stay there before with no problems, but would have been nice for them to work out a solution this time. Showed no interest in that.

I'll start with the bad and end with the good. Our room was definitely not clean. Our refrigerator was full of someone else's food. One of the pillowcases had blood on it. There was a chewed up caprisun straw on the headboard. The bathroom floor had been cleaned, but the corners had built up grime. The tub faucet dripped constantly and the tub was rusty. The repairs made were shoddy at best. In some places in the bathroom, I couldn't tell if I was seeing mold, or if the material used for repairs just looked like mold. I had a 2 bedroom suite, and the tv didn't work in the kids room. The pool was out of order. Several of our family members were staying in the hotel, some we hadn't seen in years. The man working the front desk for the evening didn't seem to want us visiting in the common area. We hadn't seen my in-laws for Christmas, and while visiting there, they gave my husband and I a bottle of wine and a bottle of bourbon. They were sitting, unopened, on the table as we visited, and he told us we had to put them away. He said there were complaints about us, even though the phone never rang and no one ever approached the desk. We weren't being disruptive. The pros...Check-in was fast and easy. All other staff members were incredibly friendly and helpful. The ladies on night and morning duty were fantastic. Breakfast was good.

My stay at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover, was less ideal than I had hoped for. Although the exterior looked modern and up-to-date. Once inside, things started to show more wear. Except for the front lobby and the breakfast area, things needed a thorough cleaning. There was evidence of unfinished repairs in my hotel room that were unsightly but didn't affect its functionality. The breakfast provided in the morning was excellent, and that area was very clean. The beds were comfortable at least.

I am here on business but brought my family for a short get away from our area. My children were excited for the pool but when we arrived we learned that the pool was not working. I also asked for a late check out and was told check out is 11 am and late check out is only provided until 12. It was a nice overnight stay and I would stay again with the hopes the pool worked next time for my children. The staff was friendly which i appreciated. The beds were comfortable and the room has nice shades that kept it dark for us to sleep. The walls are a little thin so you are able to hear others as they start their days and are going in and out of their rooms though. There were some chips on the tub and floor but nothing too bad.

The building is in poor condition. The elevator had construction debris in it and was not cleaned up during our stay - 2 nights. TV’s were not available due to changing service and it was hours before they brought remotes to the room. No microwave in the room although the website said showed there were. Only 2 k-cups of coffee in room. USB ports didn’t work. I will not stay there again.

The staff was very kind and I had a quick check in. The pillows and bed sheets were awesome. I think the showers need an upgrade. Mine was rusty and leaky. Other than that my stay was good.