Hotel Do Caracol

Very good 👍

If you want a view, this is your place. Other than that, it was very run down and needs a deep clean. The room smelled old and musty, the patio table hadn’t been cleaned in a while, and the whole hotel felt damp and moldy. I ended up changing hotels after 2 hours because I wasn’t comfortable.

We enjoyed our stay. The breakfast was delicious, our room was comfortable and the view was beautiful. The staff were always courteous and helpful. Lovely place to be in Angra.

Lovely hotel - it is about 30 minutes walk into the centre of town. Make sure you ask for a sea view room. We also upgraded to a Suite Seaview Double - this is on the top floor and is split level, so there is a lounge area downstairs with a balcony and a bedroom upstairs - bathroom on each floor and TV on each floor - we had Room 421 which was very good - Room 427 would be on the end nearest the sea, so may be better. Great view of the sea, outdoor pool and public beach/area where the locals go to swim and jump and dive into the sea. The public areas of the hotel are lovely but the rooms and bathrooms are a little tired.

Absolutely terrible Hotel. The only thing giving this four stars is that it has a spa, pool, bar, etc. but the quality of the hotel is horrible and my any other standard is not even remotely close to a 4 star hotel. The rooms are filthy dirty and full of mold in the bathroom. The staff is not friendly at all, they were shouting on the phone when I arrived. The pool is decrepit and falling apart, and we saw cockroaches in the breakfast area. They ration the Kleenex and towels so be forewarned. All in all not a pleasant experience at the hotel which contributed to a less than pleasant experience on the island. I do not recommend this place at all.

Definitely NOT a four star hotel. Very tired and although most of the staff are very pleasant, the management doesn’t seem to have their finger on the pulse. This could be a good hotel with more attention to detail. The bathrooms are old and dirty. The tissue box was filled with 6 tissues per day and the body wash in the shower had been diluted with water! No excuse for bathrooms being dirty! The hotel can’t control the pigeons but it can clean the balconies daily, without having to be asked. The corridors are dark and boring. The condition of the decking outside the bar would give a health and safety inspector a heart attack. The breakfasts are adequate) but very boring. The coffee, however, was delicious! The bar was staffed by one charming young man early evening, then followed by a really miserable chap who didn’t want to be there and certainly didn’t want to serve. The most memorable of the two, unfortunately, was the miserable, rude second man. The reception staff were always very helpful and polite and certainly made everyone feel welcome. I have waited six weeks to write my review as I wanted to make sure that my memories were fair and truthful.