To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(751)
Positive reviews(720)
Reviews with photos/video(325)
Delicious breakfast(111)
Friendly front desk staff(111)
Well decorated(48)
Perfect for kids(43)
Well designed(36)
Close to scenic area(23)
Has facilities for children(19)
Awesome gym(16)
Negative reviews(31)
Anastasia nutritionist
Queen Room
Stayed in Jun 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Jun 19, 2024
This hotel had a beautiful garden, all kind of amenities. Breakfast was delicious and assorted. Unfortunately the swimming pool wasn’t operating during my stay. Overall I had a great experience. The stuff members were very kind and went out their way to assist me in any situation. Thank you 😊
Guest User
Queen Room
Stayed in Jan 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Jan 15, 2024
The hotel has a great environment with complete facilities. The hotel has floor heating. The guy at the front desk has a very proactive and enthusiastic service. There is a large garden in the back with slides. The room is large and clean, and the bath water is good. I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your full 5-star review~ We are honored to meet you at Anji Xingchen Argyle Hotel. We are very happy to see that you are so satisfied. We look forward to meeting you again. I wish you a happy life!
Guest User
Queen Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 22, 2023
The service at the hotel was also very good, the staff were very warm and friendly, making us feel very comfortable and satisfied. Especially the swimming pool and spa on the third floor are very relaxing and enjoyable. Come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel.
Guest User
Queen Room
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The room is very unique, elegant and elegant, and the supporting swimming pool and gym are not to mention! Overall, the environment is very good, and there is a big park where you can take a walk! The facilities are also great and the materials used are exquisite!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Guest User
Queen Room
Stayed in Sep 2023
Friends
1 review
5.0/5
Outstanding
Posted on Sep 26, 2023
The hotel's breakfast was very delicious and rich in variety, allowing me to taste delicious food during the trip. The hotel's facilities are very complete, clean and warm, whether it is a gym, swimming pool or conference room. The waiters are very kind and enthusiastic.
Original TextTranslated by Google
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touching and surprise are the directions we have always pursued. Thank you for your review. We hope to be with you on your journey.
Guest User
Queen Room
Stayed in Sep 2023
Friends
1 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Facilities: The hotel has a gym, swimming pool, chess and card room, especially the water in the swimming pool is very clear.
Hygiene: Hygienic and clean, very comfortable and safe to live in
Environment: I came to Anji to play with my friends. After playing, it was very quiet when I went back to sleep.
Service: The lady at the front desk is enthusiastic and check-in is convenient and efficient.
Original TextTranslated by Google
6/7
lily19861006
Deluxe Family Room
Stayed in Aug 2023
Family
6 review
1.0/5
Posted on Aug 27, 2023
The overall experience is very poor. There is no bathtub. Secondly, the washing area is very small. There is no partition to change clothes after taking a shower. It is very embarrassing. The air conditioner is noisy. The night light lights up when you move in bed. It suddenly lights up at night and is very uncomfortable. Other facilities are highlighted. Got the pool! It is true that there is a swimming pool on the third floor, but the water is cold and unmanned. There is no way to swim at all. It is not a heated swimming pool, it is just furnished. I wanted to swim in the hotel with my friends on a family trip, but it was empty. It broke the original plan. In the end, the breakfast was very unpleasant and the family room was I really don’t understand that there are only two people in the family now. In short, I won’t stay here again in the future.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your timely feedback. I hope it did not affect your mood during this trip. We will strengthen the business training of our employees. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service. The service creates the most comfortable residence for you during your journey, and we sincerely look forward to serving you again!
Anonymous User
Queen Room
Stayed in Aug 2023
Family
14 review
2.7/5
Posted on Aug 15, 2023
The bathroom and bed in the room are open with no door in between. This is not good. After taking a bath and getting dressed in the shower room, there is no privacy. Although the hotel has a swimming pool, the design of the swimming pool is also very strange. The side is one or two meters wide. The place is shallow. As I was walking, I suddenly stepped on a very high step and fell down, and then I reached the deep water area. There was no overstepping, and there was no prompt. It was invincible, and I was shocked. The most important thing was that it was 37 degrees outside. It was such a cold day that the water in the indoor swimming pool was so cold that the children shivered. After a few minutes of playing, the children were so cold that their teeth chattered and they hurried up. It was better not to have this swimming pool. When I originally booked this hotel, I was only interested in having a swimming pool. The children's playground is Outdoors, there is no shelter and it is impossible to play in such a hot day. Many designs of the hotel are really disappointing.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very sorry for not being able to bring you a wonderful vacation experience from beginning to end. The hotel attaches great importance to your questions. We will keep your feedback in mind and always remind and demand ourselves to be perfect at all times, and we will pay more careful attention to our guests. Every detail is required. We look forward to your visit to Anji Xingchen Argyle Hotel again in the near future. We will definitely give you a different experience.
Guest User
Queen Room
Stayed in Aug 2023
Family
3 review
1.5/5
Posted on Aug 13, 2023
Very bad! ! ! Stop it! ! Hotel room hygiene is very poor. I arrived at the hotel at 1:40 and couldn't check in. The explanation was that there were only 4 aunties cleaning nearly 200 rooms and they were too busy. When I checked in, there was hair all over the floor in the room, and the bathroom was full of cigarette ashes, which was very dirty. The air conditioner in the room was very loud and noisy. The sanitation and water temperature of the swimming pool do not comply with national regulations! ! ! At breakfast the next day, there were too many people, the hard-boiled eggs were all raw, there was no place to sit, and there was nothing to eat! The overall experience is very poor! Stop it!
Original TextTranslated by Google
Response from Property: We are very sorry for not being able to bring you a wonderful vacation experience from beginning to end. The hotel takes your questions very seriously. We will keep your feedback in mind and always remind and demand ourselves to be perfect at all times, and we will pay more careful attention to our guests. Every detail is required. We look forward to your visit to Anji Xingchen Argyle Hotel again in the near future. We will definitely give you a different experience.