Guest User
January 15, 2024
Our group reserved 5 rooms for three nights. Asked if we could use the lobby area to have pizzas delivered for supper. We were told that they preferred the Bistro area to be for the Bistro customers. After going out in the blizzard for supper- we returned to find one person in the Bistro area. Not very accommodating. Shocked at no lobby coffee or any food that didn't have to be purchased. (Walk over to Caseys) One compliment- the beds were very comfortable. Room was never cleaned during visit. If you don't want to serve coffee (free) you should replenish room coffee pods. With all the free hot breakfasts offered at hotels this was odd. Two of the days a small area provided muffins, some fruit and coffee. Almond milk only for cereal. I realize there were terrible winds and temperatures- but we were still guests there.