Days Inn by Wyndham Ankeny - des Moines

Staff was very rude, specially the receptionist who checked me in, I showed up on time and he said I couldn’t check in because the room wasn’t ready which I understand but at the same time is their responsibility to have it ready by check in time, at that point I was already upset but what upset me a lot more is the way he was talking to me, very rude and prepotent. Also the bed makes noise every time you move which is annoying when you’re trying to sleep.

They didn’t come get the trash. Ask if we needed towels or anything except for one day we were there. We were there for 7 nights. Nobody came to clean the room at all. I wouldn’t recommend staying there again.

Definitely was not clean. Spots all over the walls of who knows what.

Clean throughout, quiet neighborhood, helpful staff and great restaurants nearby.

The room: hairs on he bed, on the backsplash of the vanity, dirty floors, very old interior doors, no hooks to hang the towels in the bathroom, the hair dryer was broken, the luggage bench had old food splattered all over, weeks of dust accumulated on the lamps.

We were looking for an easy access from interstate and this was one. Was able to check in before check in time of 2 pm. When viewing room which was on 1st floor...decision was it wasn't the right place for us due to my allergies and a musty smell. Other occupants were in hotel hallway making environment a little uncomfortable. Returned key backed to desk even before the 2 pm check in time with explanation of needing room closer to Granger, Iowa. Desk person stated could not refund full charge but possible half. I called hotel after returning home checking on refund....person stated not authorized to give refund. Lesson learned!!

The staff was pleasant and the room was clean, but they do not offer breakfast, despite being advertised on their profile, as well as on a sign near the front desk.

Very nice property that appeared to be well-maintained. The staff was very friendly. The room was clean and the linen was fresh. The area around the hotel is great with plenty of dining and shopping.

Room was not clean. Stains on the bed, hairs on the bed, as if the bedding wasn’t cleaned at all from the previous stayer. Streaks in the toilet. Floor was sticky. Something spilled next to the bed and it was not cleaned, just wiped up, sticky with hairs stuck in it. I didn’t end up staying.