Ramada Hotel & Suites by Wyndham Noumea

Check-in became an "interesting" experience. At first, the lady was friendly and spoke English reasonably well, but she was very persistent I should join the Wyndham programme, and when I turned her suggestion down, her repeated and even pushy attempts transformed into "Your room is not ready yet" at 2:30 pm (it was!) and no English skills. What the...? At 3 pm, the official check-in time, I was helped by a male colleague who was more friendly. The room was large but very basic. It came with wooden floors, a comfortable double bed that consisted of two single beds pushed together, a desk and chair, a dining table with two chairs, a safe, good AC, wifi that was free and practically unlimited as well as reasonably fast, and a kitchenette with a fridge and microwave. No water bottles, no bathrobes, no slippers. The room felt clean on arrival, the sheets in the bed only had small holes, nothing major. But the room was never cleaned during my four-night stay, towels were not changed and the rubbish bins were not emptied. The balcony had a table and two chairs, but the balcony door did not lock, and anyone from the room nextdoor could easily have climbed over to my balcony, opened the door and entered the room. The bathroom came with a bathtub and a handheld shower with good water pressure and ample hot water. Toiletries from Ben Sherman were provided in individual minibottles, which I appreciate, as those are far more hygienic than the wall-mounted containers some hotels prefer to use to save money. The selection included shampoo, conditioner, bath gel, body lotion and a small bar of soap. The pool area was lush with greenery and looked quite nice, but the pool was not heated and the water was freezing cold in late April / early May. There were nine sunbeds around the pool that stayed mostly empty. Free parking was available to hotel guests. The hotel is located in Anse Vata, a ten-minute walk from the beach promenade. There is a small shop for drinks and snacks and a great restaurant called Le Miretti-Gascon a two-minute walk away. While the hotel was not expensive, I paid 101 EUR a night, it definitely felt like a very limited-service property and I'm not sure it was worth the money. However, I would have given the hotel three green dots if it wasn't for the weird check-in experience that makes the hotel lose one dot.

This property should not be a zramada ir wyndham! Linen /bedding/towels of very poor quality. Towels stained! Bed was very uncomfortable, lumpy and worn! One of the worst places i have stayed!

I liked the staff, all friendly. I liked that the hotel was 5 minute's walk from the beach. Nice pool. However, I didn't like that no room services were cleaning because we stayed for five nights. We needed to call reception to ask for bin bags, clean towels and a coffee sachet. TV was old and not a smart TV. Also, I wouldn't say I liked to pay for a service that was not utilised. E.g., shutter bus There was no energy from 1100am to 1700hrs on our last day.

Staff are friendly however the rooms were dirty and bins not emptied daily. Fixtures in room were broken and ended up getting mould on my clothing. Rooms need to be renovated.

Very responsive to all of our requests when we needed anything. It is necessary to ask for new towels, extra toilet paper etc. Beautiful views from our apar**ent with a lovely terrace to sit outside. Apar**ent had everything we needed and the laundry was especially welcome. Just ask for washing tablets.