No.42 Hongshanhu Road, Xixiu District, Anshun, Guizhou, ChinaView Hotel Details
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Bailing Hot Spring Hotel Guest Reviews
4.7/5
Outstanding
1377 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1377)
Positive reviews(1362)
Reviews with photos/video(302)
Relaxing hot springs(321)
Classy environment(182)
Perfect for kids(98)
Large rooms(75)
Friendly front desk staff(61)
Secluded lake view(16)
Has an infinity pool(11)
Has facilities for children(10)
Negative reviews(14)
WetBandicoot
Lake-view Double Room
Stayed in Jul 2022
Couples
8 review
4.7/5
Amazing
Posted on Jul 22, 2022
In a good location, under an hour to get to the famous waterfall by taxi and located right next to a scenic lake to walk around.
Breakfast really mediocre with not much choice, but all staff were very kind and helpful.
Response from Property: 親愛的客人,感謝您的評價!百靈温泉酒店坐落於虹山湖畔,依山傍水,鳥語花香。首先感謝您對於我們服務給與的肯定,我們一直致力於為客人打造賓至如歸的服務,為每一位有需要幫助的客人提供我們最優質的服務。同時對於您提出的早餐簡單等問題,我們會積極整改,讓客人能有有更多的選擇!祝生活愉快!
Guest User
Panku Family Room
Stayed in Sep 2024
Family
3 review
4.5/5
Great
Posted on Oct 3, 2024
Hotel: The rooms and services are very good. The beauty at the front desk also gave small gifts to the children. Thank you very much!
There is always the sound of water dripping in the parent-child room near the window because of the rain. There are earplugs in the room that can be used, but the bottom of the small bed is not fixed and can easily slide. The hotel can consider whether it can be fixed.
Hot spring: Because it rained that day, we only chose a covered place to soak in the hot spring. The little one had a great time, but some of the equipment in the indoor children's play area and swimming pool did not start up.
Original TextTranslated by Google
Response from Property: 親愛的顧客:您好!感謝您選擇入住我們小靈,並給予我們服務的認可和肯定。對入住中出現的問題我們表示最真誠的歉意!為了讓每一位賓客有更好的入住體驗,房間我們都有配備降噪耳塞供賓客使用,感謝您的諒解!您提到的小床下方會滑動,我們以第一時間告知工程部檢查並處理,給您和家人帶來不便,我們再次對您深表歉意!萬分感謝您對我們提出的寶貴意見!因我們部分温泉泡池正在檢修,所以沒有開放,同時我們也非常榮幸能給您和家人留下愉快美好的回憶,期待您和家人的再次光臨,祝您旅途一路順風喲!
Guest User
2-bed Room With City View
Stayed in Sep 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room is spacious, clean and hygienic, the service attitude is very warm and thoughtful, the hot spring is very good, the environment is also very good, there are many bathing pools, free tea and fruits, the service is also very good.
Original TextTranslated by Google
Response from Property: There is love in life and fragrance in the soul. This is the fragrance exuded by the love and awe of life. Thank you for your recognition of us. It is not a pile of material things, but the fullness and satisfaction deep in your heart. Therefore, we will strive to move forward and strive to provide better services to welcome you at any time!
Nanalin
B.Duck Family Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Butler Xiaomiao's service is very warm and thoughtful. The hotel environment is very good, the transportation is convenient, the location is good, and the scenery near the lake is beautiful!
The attitude at the front desk was great, the sanitation was done in a timely manner, the service response was quick, the self-service laundry was very good, the dehydration and drying of our swimsuits provided great convenience, and the hot springs were great!
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6/7
Response from Property: Hello dear guest! Ten miles of peach blossoms cannot be worth your praise. Thank you for your support and companionship. May good luck always be with you!
Guest User
Discount Twin Room (No window)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 11, 2024
A very satisfying stay experience, very comfortable and comfortable! The hotel staff, especially the butler Manager Miao, are very professional, considerate and meticulous! The free hot spring ticket is so worth it. There are unlimited entrances and exits to the outdoor swimming pool and indoor children's water park. It's very pleasant to take a walk in Hongshan Lake next to the hotel in the evening, and the hotel is very convenient to go anywhere. It's worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, we are really happy to see your positive comments. Your satisfaction makes us extremely happy. It is our honor to provide you with high-quality services and a comfortable and clean living environment~~ We hope that Xiaoling’s partners The warm and considerate service will add a touch of color to your journey, leaving no regrets on your journey. Xiaoling looks forward to seeing you again, see you there!
Lilyshilaoda
2-bed Room With City View
Stayed in Aug 2024
Family
8 review
4.8/5
Amazing
Posted on Aug 10, 2024
The hotel is a bit old, but it's still suitable for bringing children, and the service is very attentive! It's just that the hotel's breakfast could be richer.
Original TextTranslated by Google
Response from Property: Thank you for your likes, but I didn’t get your 5-star review. The waiter said he was very sad (woo woo woo...)! But after we are sad, we will improve all service links and standards better. We hope you will come again to experience it and give us 5-star praise!
Guest User
2-bed Room With City View
Stayed in Aug 2024
Family
31 review
3.1/5
Posted on Aug 9, 2024
Next to it is Hongshan Lake Park, which is beautiful. You can swim in the lake and there are many facilities for children to play. But there are no convenience stores or supermarkets around, so it’s inconvenient and you can’t even buy yogurt. The hotel is old, the facilities are old, the floor is creaking, and the hair dryer is broken. The light at the door suddenly came on at around two o'clock in the middle of the first day, and then went completely dark, which shocked me. I called the front desk and found out there was a power outage. After the call came, the air conditioner stopped working. It was very noisy with the windows open, and very stuffy without the windows. I couldn't sleep like this all night. The next day, the air conditioner in another room still didn't work. The breakfast was too bad, just like an average town guest house. I didn't eat it the next day and ordered takeout. There are not many hot springs to soak in, and there is an additional charge for the fish therapy pool inside. There is no floating board for children, everything is charged separately. The only advantage is that the service is not bad and it is close to Hongshan Lake and convenient for visiting.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at our hotel. We are honored to serve you. We sincerely apologize for the problems that occurred during your stay! The problems you mentioned: 1. The hair dryer in the hotel is broken. We did not receive your feedback immediately and replace it in time. I am very sorry! 2. There was a power outage in the middle of the night. The power in the room was cut off due to a circuit trip. When the call came that night, the air conditioner panel in the room would automatically jump to the warm air. Therefore, the air conditioner in your room had no cooling effect overnight. Now the air conditioner has returned to normal, which has brought trouble to you and your family. We apologize again for the inconvenience! 2. We have been improving breakfast. 3. We have a total of 37 large and small hot spring pools, as well as indoor children's water village and children's naughty castle for children to experience. Thank you very much for your valuable comments to us. I hope you will give us a chance to choose us next time. I did not leave you with perfect memories this time. I look forward to making them up next time. I wish you and your family a happy life and all the best. !
Guest User
Lake-view Twin Room
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 14, 2024
It's a pretty good hotel. The hot spring has more than a dozen open-air private bathing pools. It's very comfortable to take a dip at night. In addition, there are many fast chargers in the hotel's underground parking lot. The charging price is also cheap, which is very suitable for self-driving.
Original TextTranslated by Google
Response from Property: The summer breeze is slightly warm, and it is daily life in the world. Fortunately, there is light, and we will always meet. As long as the future is promising, every day is worth celebrating. I wish you happiness every day!
Guest User
Lake-view Twin Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel environment is very comfortable, the rooms are clean and tidy, the scenery near the lake is beautiful, there are many hot spring pools, and the service of the butler Xiaomiao is very warm and thoughtful. It is recommended to stay here! !
Original TextTranslated by Google
Response from Property: Dear guest, we are really happy to see your positive comments. Your satisfaction makes us extremely happy. It is our honor to provide you with high-quality services and a comfortable and clean living environment~~ We hope that Xiaoling’s partners The warm and considerate service will add a touch of color to your journey, so that you will leave no regrets on your journey. Xiaoling looks forward to your coming again, see you there!
Guest User
2-bed Room With City View
Stayed in May 2024
Family
28 review
5.0/5
Outstanding
Posted on May 6, 2024
Although the hotel opened in 2018, the equipment and rooms are still very new and there is no odor.
Unlimited hot spring experience for 2 people: The hot spring is very large, there are many pools, and there are two indoor and outdoor children's pools, which children like very much.
Convenient transportation: The hotel is right by Hongshan Lake and is also close to attractions such as the Temple of Confucius and the Temple of Martial Arts.
Original TextTranslated by Google
Response from Property: Dear customer, your description is so accurate! Our environment is indeed as you said, and it is only separated by a wall from the national AAAA-level scenic spot Hongshan Lake Park. The greenery in the hot spring park is also very good, and the hot spring pools are well-arranged and private. Even the adjacent hot spring pools are completely separated by green plants. Soaking in the hot springs, looking at the green mountains and green waters, and looking at the lights and stars, it is extremely comfortable! As the saying goes - sit by the mountain and live by the lake; although in the downtown, it is separated from the downtown! When night falls, sleep with the moon as your pillow, you will find a place of peace of mind; bathing in the morning light and listening to nature, it will start a simple romance...
Heipidexiaocao
2-bed Room With City View
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on May 1, 2024
The family went to see Huangguoshu Waterfall. Considering the convenience of the elderly and children, they booked a hot spring hotel. The hot spring is outdoors, next to a natural stream with small goldfish in it. After visiting the waterfall, soaking in the hot spring was very refreshing. The waitress was also very gentle and considerate. She gave the two little ones claw dolls, and the whole family had a lot of fun.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you very much for choosing Bailing Hot Spring Hotel and thank you for your all-round praise for Bailing Hot Spring Hotel. Our staff are very hospitable and treat every guest like a family member welcoming home, giving you a sense of intimacy and warmth. Thank you very much for your favor and high praise. You are always welcome to come back and stay for a short time. I wish you a sunny mood every day.
Guest User
2-bed Room With City View
Stayed in Apr 2024
Booked for others
17 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room is spacious, bright and comfortable. The service attitude is good, considerate and warm. The sanitary conditions are good, clean and tidy. Located next to Hongshan Reservoir, the surrounding environment is good and the air is fresh and natural. Convenient parking!
Original TextTranslated by Google
Response from Property: Dear guests, hello! The happiest thing every day is to see your good comments. Your good comments nourish our hearts like spring water. Bailing will cherish your affirmation and support even more, and constantly improve and perfect it, striving to make our service better. It is a great honor to meet you in Anshun Bailing. I wish you and your family a happy life. Looking forward to your visit again!
Jiuyang
Standard Room (With chess & cards)
Stayed in Apr 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Apr 23, 2024
We were upgraded to a lake view room for free. We went straight to the hot spring in shorts. It was nice.
Original TextTranslated by Google
Response from Property: "Dear guest, hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! I wish you a happy life!"
Guest User
2-bed Room With City View
Stayed in Apr 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 28, 2024
Before breakfast, you can go to Anshun Hongshan Lake Park near the hotel to breathe in the fresh air and see the daily life of local residents. In the afternoon, you can visit the Confucian Temple. The two stone pillars in front of the Dacheng Hall are the only existing stone pillars with carved dragons and auspicious clouds in the country.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you very much for staying with your family in our hotel. We are very sad that we did not receive your full score review. We are built by the mountains and rivers. You can enjoy the beautiful scenery of Honghu Lake at any time, feel the sunrise and sunset. Breathe the fresh air of nature, so that you can feel a touch of freshness in the bustling city. We will definitely strengthen and improve our shortcomings. We look forward to your visit again. I wish you and your family a happy life and everything goes well! ~
sideboyanity
2-bed Room With City View
Stayed in Apr 2024
Other
19 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The hot springs are great, there are more than 30 of them, and each family can take a bath by themselves. The privacy is very good. There is a river outside and the scenery is beautiful. The waiters also bring ginger water from time to time. The service is very good.
Original TextTranslated by Google
Response from Property: "Dear guest, we are really happy to see your good comments. Your satisfaction makes us extremely happy. It is our honor to provide you with high-quality services and a comfortable and clean accommodation environment. I hope that the warm and thoughtful service of Xiaoling's partners will add a touch of color to your journey and make your journey without regrets. Xiaoling looks forward to your coming again. See you there!"