Guest User
February 9, 2023
Reserved a non smoking room for 1 night. when we entered the room one wall lamp didn't work.the guy that brought us to the room came back with an answer that the only option is to change room. The new room was stinking from smoke (smoking room) the wall lamp was missing the bulb, the door to the balcony (first floor) couldn't be locked (the guy said there is no key) , at the bath room there was an almost finished roll of toilet paper, and on the wall there was something that looked like an old nest of small wasps. One of the reasons we booked that hotel is because they had free airport transfer. when trying at the evening to coordinate transfer to 04:00 next day, they said they don't have transfer for that hour. needless to say it wasn't mention on their web reservation page. We will not be there again. your choice what to do.