Mercure Changbai Mountain North

Facilities: The hardware gets full marks. The room is very large and newly renovated. The '3rd-floor' room they gave us is actually on the first floor from the other side, as the hotel is built on a slope. Opening the window offers a very pleasant garden view. Everything is also very clean. The laundry room is super new and comfortable. Environment: There are small supermarkets and restaurants nearby, and it's not far to take a taxi to town, which is very convenient. The best part is being able to borrow coats for going up the mountain, which is super convenient. The only downside is that even though I called to pre-book a pickup service the day before, the driver completely forgot! I had to call from the train station and wait for a long time, but the manager personally came to pick me up, which showed great sincerity in their apology. Breakfast was also good, with a rich variety including Korean beef soup and rice.

The hotel's location is super convenient, close to both the Rice Inn and the Changbai Mountain North Scenic Area. The front desk staff were also incredibly nice and helpful!

My experience at Mercure Changbaishan was absolutely perfect! The location is super convenient, close to both the high-speed train station and the North Slope scenic area, making getting around a breeze. The room was spotless, and the underfloor heating kept it wonderfully warm. The bedding was comfortable, and the soundproofing was excellent. I especially liked the three-part bathroom. The front desk staff were warm and attentive, and check-in was quick. The breakfast spread was extensive and even included local Yanbian specialties. Staying here made my trip to Changbaishan so reassuring. It’s great value for money, and I highly recommend it!

The hotel even called beforehand to confirm if I needed a pick-up service and upgraded my room for free, which was fantastic. The room was spotless, and the slippers were the best I've encountered in any hotel recently, really showing the quality and care put into their amenities. The hotel's location is great, not far from Erdaobaihe and the Cloud Peak market, and the room's balcony offers beautiful snow views. I'll definitely consider staying here again next time I'm in the Erdaobaihe area.

The most pleasant surprise during this stay was the service from Front Desk staff Xiao Cui! She was incredibly efficient during check-in and her constant smiles made us feel very welcome. With employees like her, we'll definitely be back!

Service: Just a few details to highlight: After asking the front desk for extra water on the first night, the housekeeping staff proactively provided more water every day. On our last day, we had an early departure and they even allowed us to have breakfast earlier. Thumbs up! Facilities: The facilities are also great, especially the smooth screen mirroring, which I highly recommend. Breakfast: The breakfast was plentiful and well worth the price. Environment: The environment is good, and it's close to Changbaishan Station. Hygiene: The hygiene was good, full marks.

The service was excellent, very warm and welcoming, and they even offered a pick-up service. The hotel lobby and rooms are decorated in a romantic and elegant style. The heating in the room was great, making for a very comfortable stay.

The room environment was excellent, cleaned promptly and thoroughly. The staff were warm, responsible, and able to meet all our needs. They also offer a pick-up service. Breakfast was rich and included local specialties. I will definitely visit again.

This is our second time staying here, and the breakfast is still delicious! The washing machine is also super convenient to use; they've really thought of everything, even a shoe dryer. I accidentally lost my ID, and another guest found it and returned it – I'm incredibly, incredibly, incredibly grateful! It saved me so much hassle! The hotel also offers a pick-up service from the high-speed rail station.