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The hotel is located in the heart of Varna station, 10 minutes walk from the beach or the city centre. The hotel is very comfortable and the hotel is very comfortable and very comfortable. Attention, on some sites, it is indicated that the hotel has a swimming pool which is wrong and very bad.

Slightly older hotel with recently refurbished rooms and reception. Rooms are nice and service ok. It is not a four star hotel. Maybe room is three, but lacking amienties to be four. Breakfast is simple and no more than two star. Bed a little too hard for my liking. AC is central govern with just modest control in the room. Room temperature set to high. Curtains not fully lightproof. A bit out of city center. Quiet in the hotel for sleep quality

The hotel is very cheap and the showers are beautifully strong and quickly warm, which was not everywhere in Bulgaria. Also the minibar in the room has various snacks when you arrive late and nothing more open is super. Unfortunately, the good review ends with this. The room and the whole hotel is extremely old. The worst was the strong smell after distant smoke in the room. I am also a smoker myself, but this smell in the bedroom doesn't go at all. The floor was also very sticky, almost like in a club. The area is rather left, I arrived around 21:30 and there is no shop or restaurant anywhere. I booked 2 nights but after 1 night I'm in a just a little more expensive hotel near the city center, which is excellent. If one doesn't disturb smoke and for one night it's okay, but I'm better paying CHF 20. - more and have a more friendly, pleasant accommodation for it.

This is one of the most beautiful hotels we've ever stayed at. The room was spacious and modern, the spa was fantastic, and the exterior pools and gardens were equally impressive. Everything was spotless, and we appreciated the attention to cleanliness. We also found the price reasonable, though it was off-season. However, there were several disappointments that took away from the overall experience. Starting with the restaurant: it was crowded, with long queues and very basic food options. At times, the food was even undercooked, which raised health concerns. This made dining stressful rather than enjoyable. Additionally, we noticed some guests were inconsiderate and even smoked in their rooms, causing the hallways to smell unpleasant. At one point, smoke even reached our bathroom from another room, and though we complained to the reception, the only response was to spray an air freshener. This lack of enforcement around the ”no smoking” policy was frustrating, especially for a wellness-oriented hotel. The hotel staff also permitted guests to reserve beach chairs with towels, making it difficult to find seating. This seemed unregulated and added to the sense of disorganization. For children, evening entertainment options were practically non-existent. There is a small playroom, but with limited games, it felt overcrowded and insufficient for the number of children. Furthermore, the cost for charging electric vehicles was the highest we've encountered, making it feel unreasonable. The thermal house nearby was a decent experience, though I recommend bringing your own towels and bathrobes from the hotel. Despite asking prior at the reception, we were told they would be provided there but we found out when getting there that we had to pay extra. Finally, the WiFi was poor, and although there was a Smart TV in the room, it wasn’t connected to the internet, limiting its use. Overall, we don’t plan to return. If management continues to tolerate inconsiderate behavior and doesn’t improve service quality, it risks alienating guests who value a more respectful and pleasant environment.