Guest User
November 21, 2024
We recently stayed at the famed Aggie Grey's Hotel. We had heard allot about its auto and history. From the outset the buildings look grand colonial, the lobby chic and classy. But the rooms have allot to be desired for especially when its supposed to be a Mariott property. We were placed into a room we never book, way below par, the aircon did not work, rattled, the TVS did not work, the phones did not work and when I took a shower there was no hot water. Small roaches in the rooms roaming about which was annoying. Food was ver average, heard down to the big Fale where they did breakfast and menu was ver limited as was the bar menu. Staff need a lot of training and they are very raw. Overall a very sad experience as we were looking forward to a five star experience, yet like most Hotels in Samoa we have stayed at we got 2 stars. Sad when the Hotel is named after such a famous Samoa lady in Aggie Grey.