Ramada Encore by Wyndham Monterrey Apodaca Zona Aeropuerto Reviews

good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The hotel is new and cleaned. It is close to the airport. I would recommend if you want to have a convenient stay near the airport.

Very comfortable stay with an attentive staff..

Everything ok: service, food, shuttle bus

Advantages: fast wifi, rich breakfast, clean room Disadvantages: poor service, poorly maintained facilities Experience: The hotel has not arranged the pick-up appointment in advance. If there is a need to charge, you can tell us in advance. The front desk phone has been out of service for a long time, and even contacting Ctrip customer service can't solve the problem. After waiting at the airport for more than an hour at night, the final solution was to take a taxi from the airport myself, which cost 350 pesos for 10 kilometers. Summary: My personal experience does not match the Ctrip rating. I don’t know how such a high rating came about. The overall feeling is that it is on the same level as domestic express hotels. The current star rating is the same as that of Crown Plaza. I don’t know how Ctrip rated it.

The service facilities are average, not worth the price, the breakfast is also average, the hotel facilities are OK, relatively new, the hygiene is OK, the overall stay is average, no other comments

This hotel is the best I have experienced during a business trip of more than ten days, especially the rich breakfast. The hotel front desk and service staff are all enthusiastic and considerate. Now I am waiting for the shuttle bus to the airport at 1 pm, and I am ready to write a good review of the hotel. The hotel is very new and very close to the airport. Recommended for travel!

The room is big and the service is very good. It is close to the airport and there is a private car to drop you off.

The hotel is located near the airport. It is very convenient to travel. The hotel facilities are average and the service attitude is very good. The hotel breakfast is not very good, but it can meet the needs and is suitable for business travel.

The newly opened hotels are all very good and the front desk service is friendly.

The room is very nice and clean. This is my second time staying there. It is 10 kilometers away from the airport. If you want to go to the airport by car, you have to make an appointment with the front desk in advance, otherwise it will be very troublesome.

Very close to the airport and the environment is quite OK

The hotel is nice, but last night, Feb 22, they gave me a room for disabled people on the 2nd floor, one of those rooms that connects with another room through a door. The guest in the room that was connected had the TV at full volume, I called to complain at 10:30 pm and nothing happened, I did not hear anyone go to ask them to lower the scandal. At 1:30, exactly 1 hr 30 mins before the time I had to get up to catch my flight, I had to complain to the reception again, this time I heard and saw the guard knock on the door many times until the guest heard and told him down to. the TV. They gave me the name of the manager, Daniel Sampayo, but obviously with 4 flights ahead, a lot of fatigue and confusion due to not having slept, I haven't had a chance to call him. Maybe it won't do any good if I do, since the receptionist ignored my request last night and this morning when I told her I had a complaint she didn't give it any importance. A very expensive hotel to spend the night and not be able to rest. I traveled a lot for my work, I will never stay in that hotel again. Terrible attitude from the reception. 😔😔👎 A hotel is for resting, perhaps the staff is not clear about it

I am satisfied with the friendly and English-speaking staff. The location must be moved by vehicle. Inconvenient location for walking.