Guest User
January 17, 2024
During my recent stay at Paradise Lodge Arba Minch, I was once again struck by the lodge's stunning location and beautiful views. However, me and my daughter were disappointed when we were initially assigned to the Zebra room instead of the Tukul Twin Lake view room that we had previously enjoyed. Despite my request to change rooms and my willingness to pay the difference, the female receptionist insisted that the lodge was fully booked. Upon finding the room available online and showing it to her, she still refused to accommodate our request. After a lengthy argument with her, Mr. Mekanit and Mr. Kabboo intervened and, to my relief, arranged for us to be moved to the Tukul twin room, as per our preference. When Mr. Mekanit escorted us to our newly assigned room, he apologized us for the for the inconvenience and assured us that they would strive to prevent such issues in the future. I believe that the lodge should be more flexible and accommodating in such situations. Despite this hiccup, I would still recommend Paradise Lodge Arba Minch for its cultural setting. Also, I would recommend staying in the Tukul Rooms (Traditional Houses or huts) for a more authentic experience.