Best Hotels in Arce, Spain

Having spent five weeks travelling throughout Spain, and having experienced first class welcome and service at every establishment from the smallest roadside cafe, to five star hotels and restaurants, we were extremely disappointed by the ”welcome” (or lack of!!) that we received when we arrived at the Gran Hotel. No eye contact from the male receptionist, a brusque, mumbled ”hello”, and even though my command of Spanish is far better than his of English, he insisted on trying to communicate in English. We were issued with key cards, absolutely no information given to us about facilities at hotel, eyebrow raising and pen tapping when I asked my husband which dining slots he'd prefer as they had to be pre-booked, and we even had to ask where the lift was - a pointed finger directed somewhere behind us and a sharply uttered ”there” were all we got. Room was adequate - nothing special and no extras. Cheap toiletries and an expensive minibar. Dinner in the restaurant was excellent and the staff were fabulous. It was a really excellent experience and the food was wonderful - very, very highly recommended. Another redeeming factor was breakfast the following morning which I must admit was first-class, apart from the female member of staff who was very hostile and unhelpful and barked at me to get out of the way so she could adjust the coffee machine which had developed a fault. In mitigation, she was run ragged as she seemed to be doing everything on her own, but was joined half way through by a very friendly and helpful male colleague which was a blessing. If only they could train their staff that they'll never get the opportunity again to make the best first impression, I'd have given this establishment 5 stars and we'd love to return, BUT, we really don't want to risk being greeted as a nuisance rather than a welcome and valued guest.

With a stay at Hotel Palacio de Arce in Pielagos, you'll be within a 15-minute drive of Cabarceno Natural Park and Bay of Biscay. This hotel is 8.7 mi (14 km) from Santander Ferry Terminal and 9.9 mi (15.9 km) from El Sardinero Beach.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.At Hotel Palacio de Arce, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 16 guestrooms.

Two nights in couple in this hotel where we found what we expected from the reviews we had seen. good quality/price ratio, check in and out simple and fast, gentle the receptionist, satisfactory cleaning and furniture, a little washing room but nothing bad, needs the car but parking is not a problem. the city centre is five minutes drive. there is no frigobar in the room and only one automatic distributor at the entrance

Brand new structure (opened at the end of July 2022) in a suburban area near the busy Santander ring roads. Spacious, colorful and very pleasant common areas, friendly and welcoming staff even if the very young age betrays on occasion the lack of experience. Room not very spacious and rather basic with the idea, as scenic as it is uncomfortable, of the shower in the center of the room and only the toilet in a very small separate space. Going to the bathroom you can experience the same experience as astronauts in a Soyuz. Good soundproofing but occasionally a few sirens are heard. The rest, however, was perfect and the beds were also comfortable. It was difficult to find it despite google: the entrance is in a secondary street where, however, there is no sign; it would be enough to add an indication to signal the entrance. We did three laps (of the ring roads and holy navigator!) Before figuring out where the entrance was. There is also a bus stop just a stone's throw away. Free private parking around and under the structure but I don't know if there is enough space for all guests. Very problematic air conditioning: there are thermostats in the room but they do not work or are not enabled, so the air is managed room x room by a panel at the reception to which we had to ask three times to turn it on, then lower it and finally turn it off x night because noisy and annoying given the small size of the room. Very negative We didn't try the breakfast but all in all it seemed like a good point of reference for a stop & go near the airport where actually there are not many alternatives in Santander while I would not recommend it to anyone visiting the city. Surely the young management has some points for improvement but the structure is of a good standard

Just got back from a lovely 7 night stay at Hotel Bahia. We booked the holiday package through Brittany ferries. Our room on the 5th floor lovely and quite and had the most fantastic view looking out to the sea and mountains. The Room was a good size with tv, fridge with complementary water, lovely big walk in shower, could have done with a kettle but we took our own. Breakfast was included in our package plenty to choose from the buffet. The staff on reception where very helpful if you needed anything. The hotel is close to all the shops and restaurants and a bus ride to the beaches. There's restaurant and cafe bar at the hotel, the staff are all really lovely especially Britana who always looked after us in the bar (not sure if l spelt her name right) apologies if l haven't. We eat in the hotel restaurant a couple of times food a bit pricey but nice. I would definitely recommend this hotel for exploring Santander.

Lovely hotel, very well located in Santander with everything in walking distance. Immaculately clean, very nice rooms especially the superior doubles and the staff at reception were very helpful. There is a really nice breakfast room and a small bar, with a lovely outside area of seating. Unfortunately the aircon was off for the whole hotel (broken or switched off we didn't quite get to the bottom off) for the full stay and it was unseasonably very hot especially for the upper floors that caught the sun. To be fair we were compensated with a price reduction. Take care if you catch a taxi from the airport (c.E20) as we were all initially delivered to the wrong location as there are other hotels with similar names. Make sure you give the taxi driver a clear note of the name & full address. Overall a nice stay and we would go there again.

Good price very close to Santander and the airport. The very right and clean room. We eat in the restaurant a spectacular cheek!! All products are from your own fields and from your livestock. We are very happy.

Es la segunda vez que vamos después de estrenarnos en febrero y tenemos intención de repetir. El check-in y check-out se realiza en el hotel, a poca distancia de los apartamentos y con personal muy educado y agradable. El apartamento básico dispone de un salón comedor amplio con sofá-cama y terraza grande, cocina independiente con terraza y jardín, un dormitorio, una habitación con dos camas y baño. Está decorado moderno y con gusto, totalmente equipado con menaje de cocina y mesa, placa de inducción, micro, tostador, cafetera italiana, plancha, secador, televisores en salón y dormitorio... La parte que afea el apartamento en las dos ocasiones que hemos estado es el baño, con evidentes señales de desgaste en bañera y puertas, tamaño reducido y sin extractor. Atención con la cocina: hay un interruptor para el uso de microondas/extractor y agua caliente/calefacción por separado. Viene todo perfectamente explicado en una hoja de bienvenida con información importante que te proporcionan en el check-in o dejan a la vista en el salón comedor. He leído algún comentario donde este punto lo ponen a parir y no es ningún defecto de ABBA sino una medida de seguridad regulada por la comunidad autónoma de Cantabria. Por favor, lean esa información para evitar sorpresas y comentarios desagradables sin razón de ser. El sofá con tejido anti-manchas suavísimo y las camas comodísimas a más no poder, las almohadas bajitas pero cómodas, dos por persona. Sólo utilizan sábana bajera, agradable al tacto. El edredón, ligero, parecía el mismo en febrero y en junio y sólo hemos visto una manta ligera por habitación. Las toallas son una pasada. La presión del agua, genial, de diez. Y el suelo es comodísimo también, con baldosa tipo rústico y madera en las habitaciones, muy agradable para quienes nos encanta ir descalzos. Por poner un pero, y en realidad tiene su importancia: se oye todo. Las paredes parecen de papel, puertas, pasos, uso del baño... se oye el más mínimo ruido de los vecinos. Limpieza absoluta en todos los rincones. No tan presente en el menaje, entiendo que depende más de la limpieza de cada huésped. No hay problema de aparcamiento, disponen de uno privado bajo los apartamentos pero en la calle hay plazas gratuitas alrededor y es una zona muy amplia y tranquila, a unos 5 minutillos del centro en coche.

Ticks all of the boxes. Location, secure underground car park on site, reasonable rate, very friendly staff, excellent clean and comfortable rooms. We didn’t look at so many other options when looking for an overnight stay (we were on our last night of 17 in our camper van). Silken Coliseum jumped out, looked like it was what we needed… and it was! We had lunch in the restaurant as it was a little too hot to go for a wander. It was excellent, as was the hostess. Bit of a language barrier as our Spanish is limited. But the food was as good as we had eaten all trip.

We spent 2 nights in a double room with balcony along with our 20-month baby and the price-quality ratio is insurmountable: good room size, excellent cleaning, and have a detail on the day of exit :). I recommend breakfast buffet, where everything is home.