Hotel Peña de Arcos Reviews

Our least favourite hotel on our two week Andalucian cycling trip. Staff didn’t seem very interested, room was poor and breakfast was dreadful. Coffee terrible. Great location in a beautiful town. It was cheap but I wouldn’t stay here again.

It looked like an elegant hotel from the outside but the rooms are very simple. No frills, no toiletries, very old fashioned television. We were annoyed the dining room was shut except for breakfast, especially as it was quite a way to go to find anything serving dinner at night. Parking can be paid for but there is free parking a short walk away. For the price it was, however, value for money.

The staff were friendly and helpful, but the rooms were too Spartan. We were in room 216, and all of the rooms in that section faced a brick wall, we could have been offered a front of hotel room. No tea/coffee making facilities

The WiFi was only available in the lobby.

TRES BIEN TOUT LE PERSONNEL ETAIENT BIEN

We slept one night on the way to Malaga. The girl at the reception was super friendly, she explained everything to us in a very correct and professional way. The next day at breakfast we also had a very good experience, the girl was very kind and the breakfast was also very complete, taking into account the price we paid for the night and the breakfast deserves the highest score.

I clarify that I only value the attention of the hotel, since because they left me lying the day before, I have not been able to stay there. My experience with the hotel is as follows, I make a reservation in March, for a wedding in August. Three days before I start receiving messages from booking saying that the hotel has rejected my card. I update it making sure I don't make any mistakes. Soon, the same message appears again, and so on for a third time. I contact the hotel and they tell me that there is no problem with my card, which is that they have too many reservations and cannot accommodate everyone in the hotel!! Given my perplexity, they offer me to change to another hotel, and I tell them that if they can talk to other people, since the bus to the wedding we were going to left from there and that we had made the reservation a long time ago. They tell me that they are going to try. It is seen that nobody accepted and suddenly one day before the wedding, there is a problem with the air conditioning, but yes, only in the 4 rooms that had been overbooked. We tell them that we stayed without air conditioning and then it's maybe possible, because there are workers, the rooms are flooded... in short, they wash their hands, cancel us and send us to booking a few hours before the wedding and booking tells us At that point, what they can give us is in Jerez. With those of us who stay on the street and with nothing. Let everyone draw their conclusions, but if you go to this hotel, you already know what can happen to you and how they act.

Very friendly reception and restaurant staff. Very outdated facilities and lack of maintenance. Given the complaint of deficiencies in the shower and two light bulbs that did not work, it took more than a full day to repair them when the solution does not take more than half an hour to solve.

Tienen que mejorar las arquetas del sotano aparcamiento, hay olores de dudosa procedencia que suben al hotel

Très bel hotel confortable et chambres propres. Juste une chose évitez les chambres coté rue trés bruyantes.

El hotel estaba situado muy cerca del centro histórico de arcos de la frontera, ofrecía desayuno y la relación calidad-precio inmejorable, se encuentra en una avenida, por lo que aparcar allí no es una opción, aunque el hotel cuenta con su propio parking así que el tema del aparcamiento no es un problema, el chico de recepción super amable, nos facilito el cambiarnos de habitación ya que preferíamos con vistas a la avenida, en cuanto al desayuno estaba muy completo, no eche en falta nada tan solo algo de plato caliente, por lo demás no guna queja

De vergüenza, NO RECOMENDABLE PARA NADA, en Arcos hay cientos de sitios con más educación y profesionalidad. Ibamos a una boda 7 parejas, todos reservamos en Marzo para el primer fin de semana de Agosto y justo un dia antes de la entrada comienzan a llamarnos uno a uno con versiones diferentes de porque nos cancelaban la reserva, que si obras, que el hotel estaba cerrado etc ... Tuvieron la poca vergüenza de cancelarnos 4 de las 7 habitaciones y a una de las parejas que si se alojaron allí al increparlos les dijeron que agradeciera que ellos tenían habitación. Aconsejo no reservar ya que puede que te dejen en la calle incluso menos de 24h de tu llegada. Hay mas opciones en Arcos mejor no arriesgar.

Hemos pasado dos noches La ubicación es perfecta y el trato del personal muy bien ,el desayuno bien Pero la habitación necesita mejorar mucho El mantenimiento brilla por su ausencia Esta muy antiguo ,luego tiene un ruido constante día y noche según ellos del aire acondicionado Este hotel mejorado con su ubicación y su personal sería perfecto

Muito bom Hotel. Excelente localização, um bom café da manhã, quartos confortaveis, estacionamento no local e pessoal muito gentil. Parabéns.