Hilton Garden Inn Hotels in Arlington county

The pros: great location, staff is welcoming and helpful, breakfast was good. Very close to great restaurants, shopping and Metro stop. Easy to walk to any of these. The cons: none significant. FWIW: You have to stop your car at the front and check in to get a parking pass - cost is $35 a day. Not a lot of room for your car while you’re checking in, but they are quick. If you are accustomed to an HGI in a more suburban location where you have plenty of room to park and have some distance from others, you’ll feel cramped here. But it’s a big city and it can’t be helped. Plenty of city noise, but none from the hotel itself.

This location went above and beyond to find me a room. The front desk employee (Bryan) worked every angle he could to make sure he could accommodate me. From the second I walked in, to the second I checked out, I was treated with respect. Definitely an experience that I am not use to. I can not recall his name (Bryan) and I am not sure if there is a way to find out, but the individual that checked me in was awesome. He ensured he found me a room late at night for the duration of my stay. He accommodated the fed rate for me so I didn’t have to pay out of my pocket. This gentleman is a perfect example of customer service! He greeted me the second I walked through the door and was the most professional person I have ever dealt with in the hotel and hospitality business.

Okay so let's start with the location, perfect, perfect! Restaurants, breakfast, smoothie shop, CVS, even the AMC theater all in walking distance. Damn good burger is a must.The smoothie shop a must! There's a grocery store across the hotel. I mean a second away. There's a dog park and bike rentals across the street. I don't have a dog but I walked the park, really clean. The hotel is clean and I'm OCD about cleanliness!! Very clean, room 202 (2 beds) is ridiculously big. I didn't expect that. Further away from elevator, so very quiet but the hotel was never really loud. You have to ask for towels if your not choosing service during your stay. I was fine with it. Coffee maker, fridge and microwave in the room. Coffee in lobby as well, but make it before 10am or it's just hot water with tea options. Again room was too clean. But 202 had a view of the hotel grounds basically, if you dont mind. I wasnt there for views. Parking, okay so there is hotel parking for $18 a day in a garage, not bad. We choose the street pay to park option and always found a spot. After five days our parking total was $17.14. It worked out for us. Pool is open weekdays 5pm to 10pm with a life guard. Really nice jacuzzi too. Weekends its 10am to 10pm I believe. The pool is long and slim, not big, not deep but clean and nice to have. Breakfast I never had it, always went out to eat, I'm a foodie. If you have the time try Milk & Honey 30 min, but it's a quick ride. Also try Della J's Delectables. Again hotel is clean, the hallways are cold, ac is on, but rather not be hot. You control temp in room. Wifi is free, didn't use it. TV is nice, kids watched it mostly. Lobby is nice and decorative. Bar was busy and open until 10pm. The hotel desk, Jose was very nice. Everyone was pleasant not very talkative, hello and bye, helped promptly when needed. I would stay here a million times over!