Doubletree by Hilton Arlington DFW South Reviews

i have to say in all of my years going to the hilton hotels. have i ever had such a rude representative for check in and ha a nasty attitude with other customers on top of checking my love an i in then she decided she did not even care to update the information correctly for the name change for our few nights. i had to literally reach out to the virtau bot and they were able to update the information very easy. the room was not clean, the bathroom floors had dirt on it. and the counter tops were very dusty. and the white towards were not their were brown stains all through out different towels. a lot of miantence and cleaning crews but no cleaning happening only one agent was at the desk with 12 different customers. i was very disappointed. also were informed that that the cookies were chocolate chip/ sugar cookie/ their should be a true description of if nuts are put in the cookies. or make a seperate batch for customers with nut allergies. very disappointing.