Castaway Resort

We booked the Beach House for a week away with our friends for my 60th birthday. The house was roomy and clean, with a bedroom downstairs with it's own bathroom and two bedrooms upstairs with another bathroom, large kitchen and dining/lounge. I loved that we had a large washing machine and clothes lines, so we could do our own washing. You will need to buy or bring with you your own washing powder. We spent a lot of time sitting out at the large table on the deck. It was a lovely quiet Beach House and we would walk from the Beach House to the restaurant every morning for our complementary breakfast. It was great having the carport under the house so our car was kept cool during the day and if it did rain we could get into the car without getting wet. I want to thank the chef at Wilson's Restaurant at Castaway Resort for making the beautiful cheesecake my friend ordered for my birthday dessert. It was delicious. All the staff are so friendly and helpful. A big shout out to Minnie in particular for unbeknowns to me, my friend spoke to him to organise the cheese cake. Minnie made such an effort to get to know our names while we were there. We went to the resort restaurant on the Sunday night for the BBQ. They had a live singer there and the six of us got up and danced a little which was great. The staff that cleaned our house were very friendly. Thanks to Anita and Liv at the office for being very helpful if we needed any advice or help. We want to say thank you to Paul the owner. We arrived in the dark on the Friday and looked at the board outside the front office, and we were unsure of where our Beach House was. We had hired a 7 seater car so weren't collected by Castaway Resort at the airport. We walked down the footpath with our suitcases and ended up at the Castaway Resorts Wilson's Restaurant. Paul the owner was there and very kindly showed us where the Beach House was as it was one driveway over from the main entrance to the resort and we had our own parking down the driveway. We have purchased meat for a bbq one night and it hadn't been used in ages and not cleaned. The team organised to have it cleaned the next day. There was an oven dish that was rusty and we went over to the restaurant and they kindly loaned us one of theirs. The team at the office are just so friendly and helpful, so if you do have any issues or questions about what to do on the island they are more than happy to help out. They booked a couple of restaurant dinners for us as our phone in the Beach House was not working. They had lodged to have the line fixed, but they said they work their way through the requests, so it could take a few days. I would recommend the Beach House for a family getaway, or for a group of friends, like we had.

We picked this resort from reviews but weren't sure what we were getting. It turned out great. Our rooms were clean, quiet and comfortable. The bed was excellent. The pool was right outside our front door and the restaurant was a few steps away. The staff was very friendly and helpful. The Castaway resort is a perfect fit to the laid back lifestyle of Rarotonga. I would recommend having a car or scooter as it is a ways around the island but there is a bus that runs both directions around the island. The internet isn't good on Rarotonga so Uber isn't a good option there.

Very decent sized rooms, excellent sized full fridge to fit in all your food and beverages in our poolside studio room. We had good privacy on our balcony area from the pool with the plant foliage between us. Complimentary breakfast was awesome with fresh fruits, toast with toppings fresh juice water tea coffee etc. And the hot breakfast options off the menu was very nice and generous sizing. The beach had a small lovely sandy area to bathe which we really enjoyed if you want to vege out in the water. (Would be cramped if 5 or more people in the area). Great central location to town and the lovely southern beaches around the Rarotongan resort and Titikavika beaches. Staff at the resort super friendly. Would happily stay there again.

Great value, Amazing sunsets, Lagoon immediately out front of Resort offers small sandy area for swimming, the reef in this area has an abundance of corals and fish not the easiest to access (better on the high tide) but then the "best" spots are never easy! Staff and service are nothing short of incredible! Food in Resort is of a very good standard. Really enjoyed every meal we had. (huge variety of options) Location is great, other eating/drinking options only a short 10-15 min walk along the beach (North & South of Castaway). Room was comfortable, clean and well serviced, we really did not want for anything more. A very enjoyable experience overall made that little bit extra special by the most hospitable, friendly and helpful staff we have had the good fortune of meeting in many years of traveling. Meitaki Maata to the Castaway Crew.

The staff were amazing. The property is run down most of the umbrellas have holes in them, and the deck chairs have been mended a lot but are still broken. I got locked in my room because I shut an interior door overnight not realising the lock on my side of the door did not work. I could not get out. I rang reception but it was not manned at the weekend. I then tried to ring the other number on the phone but that was also not picked up. I watched out the window, caught someone walking by attention, and asked them to find someone to let me out. I put something against the door so I did not accidentally shut it again and get locked in. This door was not fixed before I left. A man did try and fix it but the lock did not fit the door. The staff in the restaurant were amazing and professional. The food was great. It was just a shame about the property maintenance.

Great customer service.

Friendly staff. I liked the sound of the ocean at night.

Castaway resort is such an amazing place! Great vibe, great ambience, the staff are incredible and always making sure guests are taken care of and happy. The food is AMAZING!!!!! Such a huge variety of food and so delicious, every time! Always love going there.

Stayed here for a week and was impressed. The whole team, from the reception through to house keeping and on to the bar and restaurant were great. Great location, friendly crew, great food and cocktails, exceptional service and just an all round fantastic experience. Will definitely come again.