Your hotel customer reps were very nice and willing to help. Nice when you walk in. Hotel room was ok. Has a musty smell to them tho. Our room had a crack down the wall next to my bed. Love that they had shampoo, conditioner, and lotion alreasy in the bathrooms. Shower head needs a good cleaning. Not much water pressure. Pretty quiet, besides the kid that kept running up and down the hall way. The beds are super hard. Didnt sleep much, and i was achy when i got up. I Was upset when i came down at 8am for breakfast and there wasnt anything left, so i only had a glass of apple juice.