Palace Hotel Arusha
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Arusha
Palace Hotel Arusha
Health Protected
Makongoro Rd, Arusha, Tanzania
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A stay at Palace Hotel Arusha places you in the heart of Arusha, steps from Natural History Museum and 3 minutes by foot from Arusha Clock Tower. This upscale hotel is 0.4 mi (0.6 km) from Arusha International Conference Centre and 0.5 mi (0.8 km) from Maasai Market and Curios Crafts.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 11 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Arusha Airport
(8.5 km)
Airport: Kilimanjaro International Airport
(49.6 km)
Landmarks: The Tanzanite Experience
(110m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Deluxe Room with One Double Bed Non-Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
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5
Deluxe Queen Suite-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Check Availability
4
Executive Queen Room-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Check Availability
2
Studio with Double Bed-Non-Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
5
Standard Room, 1 Double Bed, Non Smoking, City View
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Check Availability
9
Superior Queen Room-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Check Availability
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Guest Reviews(11)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.64). Trip Coins can be used to save instantly on room rates.
AI SummaryAn AI-summarised snapshot of real guest reviews
The property is praised for its convenient location near a conference center, natural history museum, and dining, as well as a quiet city center atmosphere. It also receives high marks for its excellent buffet breakfast selection.
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Helpful
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Guest User
March 3, 2024
An excellent hotel, service is awesome, rooms are clean, the reception and all the staff are friendly. Breakfast is so nice, tasty and healthy food with lots of variety. Price is reasonable, I highly recommend any who wants to stay in Arush. The place is also central, it is a walking distance from the mini market and have a lot of cafeterias and restaurants.
Gail
October 8, 2023
The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
grace n
September 26, 2021
The service is off!. The hotel has zero COVID-19 protocols. Do not trust the five paged document shared before arrival. The staff did not wear masks. I attended a conference and the meeting room was congested with only doors as ventilation!
Guest User
September 2, 2023
Wooooorst Gesture by Manager!😡 I went with siblings at the hotel's restaurant for an evening catchup. This was 5th time at the hotel and the last one being a party. The past experiences were nice Today the Manager escalated an embarrassing situation claiming that we were taking photos without permission even that we paid for the food. He said we were kids and couldn't afford an expensive hotel so he called the restaurant maids to confirm. He continued embarrassing us in-front of other staff saying we were not even able to comprehend because he was speaking English. He said he was going to call for sticks so we get 3-cans each. As funny as it is and maybe thinking he was joking, he confirmed he was not. A lot of embarrassing words and insults were thrown to us just because he thought we were young. Anyhow, no one deserves such an experience and until the Manager sends an apology gesture, we will continue to sue him.
Guest User
June 29, 2023
Comfortable well-functioning room and bathroom. Spacious room. Towel rack was falling off wall! Electric kettle in room. Toiletries provided in bathroom. Weighing scales provided in bathroom. Safe for storing valuables in wardrobe. Snacks (muffin, bananas) provided when room is cleaned. Buffet breakfast provided, large variety, delicious. Dinner menu has reasonable selection on international food. Professional reception staff, as would be expected for an international hotel. Nice view of Mt. Meru from roof. Quiet location and close to conference center and natural history museum. Some restaurants nearby. Only one elevator serving 9 floors so often had to wait a long time. Would be pleased to stay there again.
Verified traveler
August 13, 2021
Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
August 7, 2021
Good
Nilanjan
March 6, 2022
Great location - couldn't ask for more.
However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
November 27, 2021
Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Property Policies
Check-in and Check-out Times
Check-in: 11:30–12:00
Check-out: 09:30–10:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 6 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding crib: Free |
Children 3–17 years old | Contact hotel |
Adult | US$20.00 (approx. CAD 27.37) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2010
- Number of Rooms: 174
A stay at Palace Hotel Arusha places you in the heart of Arusha, steps from Natural History Museum and 3 minutes by foot from Arusha Clock Tower. This upscale hotel is 0.4 mi (0.6 km) from Arusha International Conference Centre and 0.5 mi (0.8 km) from Maasai Market and Curios Crafts.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Treat yourself to a stay in one of the 97 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Treat yourself to a stay in one of the 97 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Services & Amenities
Most Popular Amenities
Sauna
SpaAdditional charge
Massage Room
Fitness RoomAdditional charge
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Currency Exchange
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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