Good features: (1) Place has a dinosaur motif - lots of bones and artifacts in the lobby and dining area, lots of murals all around stairs and exterior walls, there's a 'dino expert' on duty 7am-10am Fri-Sun in lobby, with lots of toy dinosaurs to do 'show & tell.' (2) Generally quiet area - it's set of the main road by a side street, with plenty of parking. (3) Beds and rooms comfortable. (4) Hot breakfast with variable choices each day - sometimes link sausages, sometimes corned beef hash, etc., although their potatoes were less than MacDonald's quality. Not good features: it's a pet-friendly place, and they do try and locate pets along one or two of their four 'wings.' Except we are not dog owners, and were put into one of the 'dog wings,' unbeknownst to us, for our 5-day stay. Generally not a problem, except next door to us there was a 'yapping' dog over the weekend. Their owners just left the dog alone in their room for hours at a time, and the dog was understandably upset and constantly yapping and whining. We complained to night manager, who simply stated: ”dog owners do this all the time, there's nothing I can do since they're not in their room.” He suggested we take it up with manager in the morning, which we did. She stated that night mgr could have called the dog owners on their cell and told them to come back to room, since hotel has everyone's cell phone numbers. She also said we could have requested a room away from dog wings when we first checked in, but how is one to know to ask for that? We suggested that in the future they have a sign at front desk that states just that - if you don't want to be in the dog wings, ask for a room in the non-dog wings. Manager did give us 10% off our bill for our inconvenience. Note: We don't dislike dogs; we just dislike bad dog owners who leave their pets unattended for hours at a time in a strange room
Outstanding
100 Reviews