Andrea
February 25, 2024
This hotel is clean and in an easy location. The hotel staff were very friendly. The room was clean and what I expected. My biggest reason for not giving it all 5 is the noise level at night. It sounded like a party was happening in our hall and dogs were barking their heads off. It made getting to sleep challenging for my daughter and I. We also waited for a long time to be seated at the restaurant (we were just going to order dessert) and no one ever came to greet us. The one person working was totally overwhelmed so I know it wasn't because she wasn't working hard. They just needed more help. Breakfast buffet was great and service was good, too. Overall, I am a mixed bag on this trip as we have been here before and had a great experience several years ago. Maybe we just had "bad neighbors" but it really impacted our sleep!