Upon arriving, you are greeted with a beautiful building and Great Hall area. The rest pertains specifically to the Vanderbilt Wing: once in the room, you can quickly tell where cost-cutting measures are. There are no bath-tubs (except for a few rooms), the showers have no grab bar, no foot rest, and only 1 small shelf to hold 2 peoples items, toilet paper holder is about a 120 degree angle behind you that you struggle to reach it (yikes). Too much "open space" in the room that could be utilized more effectively. The coffee/tea maker is on top of the dresser....seriously? That's a very bad idea for people with really nice clothes. Curtains (I believe used to keep out the light) don't function as required, the morning Sun arrives "above" the curtains so we were up at 6:30am every morning :( Let's move to the elevators, everyone stands outside the doors trying to determine if they need to go UP or DOWN to get to the lobby. I saw this every single time we approached the doors. The 1 sign (located in the middle of 4 elevators and on some floors no where near the doors) needs a twin. Please post 2 signs, 1 next to each set of elevator buttons. We are just 2 normal people trying to enjoy a vacation...this was our 3rd time at the Grove Park Inn over the last 12 years.