The room was really nice. It was updated and clean. The pillows were comfortable and they provided plenty. The bed was comfortable and I slept well. The hallways smelled fresh, with Glade plug ins throughout. The lady at the front desk with the red hair was very pleasant. Anything that I needed was addressed immediately. She made sure that I had a pleasant stay. I love how centralized I was to downtown Asheville and to the mountains. Not to mention being less than a mile from the outlet mall. The elevator doors though could be redone. Other guests carved things into the doors and wrote on them. It's not the hotel's fault, but it really is an eye sore. North Carolina passed a law that the water temperature can't be above 129°, so the water heater gets cold quick. This is for all hotels though. If anyone vacations in North Carolina, I would suggest showering early in the morning or very late at night. All in all, I would stay there again.