Hot spring Hotels in Ashland

The hotel itself seemed nice and had we reserved a typical room it probably would have been satisfactory but we reserved the Manhattan Suite which was clean and lovely but didn’t have the functionality that we had upgraded for. That being a separate living area from the bedroom and a bar/kitchenette. We had to buy a corkscrew to open a bottle of wine and then there were no wine glasses among the bar glasses. Given that there are vineyards all over the area it seems that wine glasses and a corkscrew would be the most basic of items to have on hand. There is a kitchenette and a dining room table but no other kitchen or bar ware were provided. The whirlpool tub and shower were wonderful and very relaxing. The bedroom doors were glass and offered no privacy. If one person wanted to nap the only way to darken the room was to close the living room curtains. So the person not napping would still be left in the dark. That is one reason why booking a suite with a separate room is worth spending the money. The dresser is not in the bedroom, it’s is near the main door on the other side of the suite. So half our clothes were in the closet and the other half across the suite in the dresser. The suite is decorated well and decor, not functionality seemed to be the priority. Breakfast was subpar. The biscuits and potatoes were hard and dry and the a portion of the grapes were rotten each day. There were Quaker oatmeal packets. And on the day they served bacon it was gone an hour before breakfast ended. We are unlikely to stay here again.

We had a nice stay at this unique hotel. It's a historic building that's been remodeled and has a lot of character. Our room was compact, but still had plenty of room for the two of us and the bed was very comfortable. The bathroom features a very deep tub and a rain showerhead that was nice. The front desk staff were friendly at check-in and check-out and made sure we knew where the vending machines were located (outside of the building) as well as the water bottle refiller. We were a little disappointed in the breakfast - it was a continental breakfast, but would have liked to see some fresh fruit, muffins, etc... Shopping and restaurants are all in walking distance and parking is free in the back of the building and is gated - you open with your door key.

If you are going to the Shakespeare Festival, this is a perfect location. It is easily walkable to downtown Ashland and the Festival. Great restaurants and shops only a few minutes' walk away. Everyone I encountered at the front desk was friendly and helpful. There are three separate buildings, and I do think there is a difference. We stayed in Verona(?), which had its own covered parking lot. It seemed more secure than the main building, if that is a concern. (The main building rooms open up to the parking lot, and have easier access, but the building we were in had a keyed entry and rooms opened into a secured hallway.) The room was very clean and had all the basics. There is a large dining area for the free breakfast. Nothing fancy, but a wide variety of items. I have an EV, and didn't need to charge, but it was nice to know there is EV charging in the main parking lot.

Let's start with the room I was amazed at how clean it was. It was perfect for what my husband and I needed it for. Other then that total disappointment when it came to the management. I guess you would say the head housekeeper that checks rooms after people check out was very rude and seemed like she was to good to be doing the job she was hired to do. She was a taller dark haired gal and she just had no personality. I witnessed a guest asking her a question and she ignored her like she didn't even hear her and just kept walking. There were a couple other housekeepers getting their carts ready for the day and they said good morning and smiled asked if we needed anything. The interaction between the tall gal and another employee seemed like there was tension and the nice employee tried to make light of the situation. It seems like your hotel should train management to be adaptive to all personalities and to leave their problems at the door. If management can not adjust their behavior for different personalities or attitudes maybe they shouldn't be in charge of others. That's my opinion.

The Plaza Inn & Suites has been our go-to place to book accommodation for years when we visit Ashland. Nearby, there's a beautiful creek running through Lithia Park where we love to take walks, plus terrific dining choices and great shops lining Siskiyou Blvd. And now, we're even more grateful for the service and attention we've been afforded there. Thank you; we'll be back!

I’m not sure that I had any pros about this place. Initially when I was looking for a place for us to stay since it was the last place we would stop on our way home it said one price and then when I got into the booking site it was more. When we first arrived the place appeared okay, however after getting the lights on i noticed this was going to be a rough night. The placed needed a seriously good dusting, didn’t look like some of the furniture had been dusted in months, and could see the dust in the air. The bed looked okay at first but as soon as you laid down it felt like you were laying on a stone table, I didn’t sleep at all. Next the bathroom: The exhaust fan was caked in dust and doesn’t look like it had been cleaned in a long time. You can feel cold air coming from behind the electrical plates covering the outlet and also from a plate that had no use so this made the bathroom VERY COLD. Next no hot water at all from the sink or shower. We drove 13 hours, and was hoping for a shower before the last leg of our trip home but couldn’t do that and luckily I had enough sanitizer in my bag since you could t properly wash your hands. You could also see a long strip in the shower that needed caulking but didn’t have it and could see mold/mildew caked in there, not to mention it was extremely small like 2x3” Breakfast: TERRIBLE! Tasted like everything me and my daughter had, had been frozen and de-thawed multiple times, the coffee didn’t even appear to be fresh either. Had to get breakfast and coffee elsewhere, luckily there is a Starbucks right up the road.

We arrived late in the afternoon after finding this spot online during our drive. We were warmly greeted. We were told that pet friendly rooms were on the second level, we chose the second level. There are no elevators. The bed was comfortable, the AC was fine, the tub/shower didn’t function perfectly. The breakfast was sorely lacking. But it was a clean room and a comfortable bed for one night.

During check-in, I asked what time would the continental breakfast service begin. I was told that due to Covid, the breakfast would be basically a takeaway bag. I verified with the hotel prior to booking that a true US Continental breakfast would be included and was told yes. Upon getting to the room I did my usual room inspection for cleanliness and prior damage. I noticed hair on the top of the white duvet cover of the comforter. I pulled the comforter back and found several various lengths of hair. Disgusting. I called the check-in desk about this and requested another comforter. She immediately brought a new comforter without a duvet cover. The hairy duvet and comforter were given to her. She apologized although it was not her job to clean the rooms. So we check out and hit the road. About 20 minutes into our drive, the Front desk lady rang my phone asking, ”Did you by chance take the duvet cover from your room?” Shocked by the accusation but more so by how fast it took them to get into the room and perform an inventory of its contents, accuse us of theft and call us. This was a first and for IHG, of which I am a member, put its name on this property.