Simply awful.
We arrived at 5 a.m., we communicated by email to notify the hotel, the latter told us that everything was ok.
Arriving at 5 a.m., the reception agent informed us that he was not informed and that arrivals were only at 12 p.m. By “luck” he still gives us a room. Unfortunately, the nigh**are has begun.
The hotel smelled of cigarettes aplenty. They must have been smoking in this hotel for several years.
Once in the room, the horror was present. Walls are yellowed by cigarettes, a bathroom is full of limescale, hair and other dirt. No shower curtain.
The furniture was dirty (dust + sticky furniture), the lights filled with cobwebs, the fridge unwashed and very old.
The air conditioning was dark, full of dust, so we preferred not to turn it on so as not to get sick.
And then the beds were the worst... Cigarette holes in the sheets, hairs, rather questionable stains.
Being exhausted from the trip, we had no choice but to sleep 3 hours before taking our things and leaving this dump.
Don't rent, it doesn't refund when you realize the condition of this hotel. In the end we threw €300 out the window. Nice start to the holidays.
Thank you Claridge Hotel!
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